Operations Administrative Assistant-Year Round

Live. Work. Explore. as a part of our Railway Operations team, at the Grand Canyon Railway and Hotel

Job Summary:

The Administrative Assistant provides support to the General Manager of Resort and Train Operations and their respective department heads, performing work of important/confidential nature; preparing reports, arranging appointments; receiving and directing incoming telephone calls and visitors in a pleasant and professional manner; taking meeting minutes, providing administrative support for appropriate individuals as assigned.

The Details:
Position Type: Full-Time, Year-Round
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Life at the Grand Canyon Railway:

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world

Benefits and Perks:

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime

• Fully understand and support Xanterra Mission Statement and Core Values.
• Maintain recordkeeping of capital projects with supporting documentation. A high level of accuracy is required in this area.
• Scan documentation for appropriate record keeping and electronic filing.
• Facilitate Special Rate Request reservations and collaborate
• Review Unifocus, customer comment cards and letters and respond with appropriate letters. Follow up via research of OPERA reservations associated with complaints or refunds.
• Monitor and track Unifocus guest comment report. Distribute Unifocus reports monthly.
• Maintain adequate back stock of business supplies for executive offices.
• Record meeting minutes of special events and prepare minutes report for property distribution.
• Coordinate Polar Express Charity Train groups. Assist with seasonal and holiday event planning.
• Maintain meeting room schedules in Outlook and create BEO for Food and Beverage if needed.
• Process CEA paperwork with corporate office and execute CEA project via communication with vendors and contractors on assigned projects.
• Assist Trainmaster with Uniforms and Supplies.
• Assist Risk Director when offsite in filing and faxing worker's comp and insurance claims.
• Process for