Creator Account Manager

About
is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results.

Your Role at

This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand's Creator Community, ensuring a vibrant and active network.

What You'll Do:

• Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
• Manage a book of dedicated Performance Creator clients.
• Identify and target hundreds to thousands of creators to join a brand's campaign/program by leading a 360° Creator recruitment effort with the help of colleagues when needed.
• Create and execute incentive programs, including gifting, flat fees, performance-based rewards, exclusive offers, and more. 
• Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
• Partner with clients to tailor affiliate community strategies to their unique needs.
• Manage and supports execution at scale, from casting through reporting of campaigns and brand accounts
• Lead + oversee kick-off calls and respond to client emails
• Review and recommend qualified influencers based on brand requirements such as follower count, location, niche, affiliate performance, and audience demographics
• Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
• Review influencer content to ensure they meet the requirements set in the brief and are free of spelling and grammar errors
• Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
• Identifiy upselling opportunities and communicates to senior client leadership
• Responsible for understanding and formatting metrics to be analyzed to optimize future campaigns
• Strategieze content creation and casting to make sure campaigns are on trend and relevant to the current social media landscape
• You are the go-to person for junior team members who can tap into your knowledge base and you mentor them
• Provides training to junior team members on creator programs, assign tasks to them, and oversee their execution, schedule performance feedback sessions

What You Bring:

• At least 4+ years of proven experience in affiliate marketing, influencer/creator marketing, and scaled community management.
• Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
• Experience budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc. for creator campaigns.
• Experience with affiliate best practices such as tracking, codes, attribution,