À propos
Process customer orders efficiently, managing the full order lifecycle to meet customer expectations.
Build strong relationships through prompt, knowledgeable, and solutions-oriented service.
Collaborate with Field Sales and Customer Service teams to support the sales cycle and ensure quotes are delivered and followed up effectively.
Leverage Salesforce CRM to document customer interactions, manage opportunities, and maintain account details.
Respond to inbound calls and emails in a professional and timely manner as part of a collaborative team environment.
Proactively promote products and services, identifying opportunities to upsell based on customer needs.
Manage multiple tasks while maintaining attention to detail, prioritizing workload with a sense of urgency.
Support team efforts by contributing to departmental goals and participating in continuous improvement initiatives.
In addition to those listed in this job description, other tasks may be required to support our evolving teams and functions.
QUALIFICATIONS
The ideal candidate will possess 1-2 years of experience in an inside sale and/or customer support role preferably in a B2B environment, with a proven background of success
Technically savvy and proficient in Outlook, MS Office and Order Processing systems & CRM tools
Passion for customer support and building relationships
Ability to work independently as well as within a team
Communicate effectively and be naturally courteous with a professional phone manner
Self-motivated and proactive
Must be fully bilingual in English & French
What we offer:
Salary range: $50,000-$58,000, based on experience, skills and internal equity with paid vacation
Medical, dental, vision, EAP and other group health insurance benefits for you and your family
Company-matched RRSP contribution plan
Annual profit-sharing and bonus opportunity
Opportunity to build your career with paid training with an established organization and a team that is truly passionate about health and safety
A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset
Compétences linguistiques
- English
Avis aux utilisateurs
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