People Operations Manager

About Charlotte Ballet

Charlotte Ballet is a nationally recognized, nonprofit performing arts organization known for its artistic excellence, innovative programming, and commitment to inspiring and uplifting our community through dance. Our team includes dancers, teaching artists, production professionals, and administrative staff who work collaboratively to support and elevate our mission.

People Operations Manager

Location:
Charlotte, NC (minimum 4 days onsite)

Full-Time, Exempt

Charlotte Ballet is seeking a People Operations Manager to help shape and support the employee experience across our organization. This role partners with leadership to develop people-centered HR practices that reflect our mission and artistic culture. You'll manage core HR functions including recruitment, onboarding, employee relations, culture and performance development, and compliance, while collaborating with third-party partners for payroll, benefits, and HRIS administration. If you thrive in a collaborative, creative, and community-focused environment, we'd love to connect.

What You'll Do

• Partner with leadership on workforce planning, engagement, and culture-building

• Lead recruitment and onboarding to create a welcoming employee experience

• Serve as a confidential resource for employee relations and conflict resolution

• Support performance management, coaching, and professional development

• Collaborate with third-party vendors to ensure accurate payroll and benefits processes

• Workers' Compensation Administration

• Maintain HR compliance, records, and policy updates

What We're Looking For

• 8+ years progressive HR experience, including leadership responsibility

• Experience in nonprofit or performing arts/creative environments preferred

• Strong communication skills and ability to build trust at all levels

• Commitment to equity, respect, and psychological safety in the workplace

• Familiarity with Paycor or similar HRIS is a plus