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Mobile Application Developer
Tata Consultancy Services
- United States
- United States
À propos
role provides technical leadership to
24x7 L1.5/L2/L3 support
for mobile applications (iOS and Android) team and associated channel proxies across global geographies. The candidate will require hands -on technical expertise
in mobile platforms, capable of leading complex troubleshooting, driving production incident resolution, and collaborating with cross-functional teams and leadership. Key Responsibilities Technical Leadership:
Act as the primary escalation point for mobile application issues, guiding the team through complex troubleshooting and root cause analysis. Incident Management:
Lead production outages and critical issues on bridges, ensuring timely resolution and clear communication with stakeholders. Cross-Functional Collaboration:
Work closely with mobile business owners, development leaders, and product teams on roadmap initiatives and L3 enhancements. Observability & Proactive Monitoring:
Partner with observability teams to enhance monitoring capabilities and enable proactive issue detection. Continuous Improvement:
Contribute to functional roadmap improvements and drive operational excellence within the support team.
Required Skills & Qualifications Technical Expertise
Strong hands-on experience with
iOS and/or Android application architecture, APIs, and troubleshooting . Familiarity with
channel proxies, backend integrations, and mobile release processes . Incident & Problem Management:
Proven ability to lead high-severity incidents and coordinate resolution across multiple teams. Collaboration & Communication:
Excellent stakeholder management and ability to communicate effectively with technical and business teams. Tools & Technologies: Mobile debugging tools (Xcode, Android Studio, Charles Proxy, etc.) Observability platforms (e.g., AppDynamics, Datadog etc) Familiarity with CI/CD pipelines and mobile deployment processes.
Experience
7+ years in mobile application support or development. Prior experience in production support (L2/L3) for global applications.
Preferred Qualifications
Exposure to
cloud platforms (AWS, etc.)
and API gateway technologies. Knowledge of
incident management frameworks (ITIL) , Service Now etc.
Salary Range - $120,000 - $130,000 a year #J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
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