HVAC Service Manager

Overview:

We're looking for a proven leader to oversee both HVAC service and installation operations at Tin Man Heating & Cooling. This is a critical role as we continue to grow and expand our HVAC department. If you thrive on building teams, driving operational excellence, and creating a culture of success, this opportunity is for you Tin Man Heating & Cooling has been proudly serving homeowners in Ohio for decades, delivering exceptional heating, cooling, and indoor air quality solutions. Our commitment to quality workmanship and outstanding customer service has made us a trusted name in home comfort.

As our HVAC Manager, you will lead and develop a team of 10 HVAC professionals across both service and installation. You'll focus on building a high-performing team, improving processes, and ensuring top-tier customer service and operational efficiency. This role is ideal for someone who enjoys growing departments, mentoring technicians, and collaborating with leadership to achieve long-term growth and success.

• Competitive Salary + Bonus Opportunities based on team & company performance
• Health, Vision, and Dental Plans for you and your family
• 401(k) Retirement Plan
• Paid Life Insurance
• Ongoing Training and Career Development
• Fantastic Work Environment with a supportive leadership team

• Recruit, hire, train, and coach HVAC technicians and installers to meet customer needs and department growth targets.
• Oversee daily operations for both service and install teams, ensuring efficiency and quality.
• Set clear goals, monitor KPIs, and hold team members accountable for results.
• Ensure exceptional service delivery and customer satisfaction across all HVAC jobs.
• Work closely with dispatch, sales, and leadership teams to optimize scheduling and workflow.
• Develop and implement strategies to scale the HVAC department and achieve long-term growth objectives.

• HVAC experience strongly preferred; leadership experience in a service or install environment required.
• Proven ability to build and scale teams in a fast-paced, performance-driven environment.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and drive results.
• Proficiency in Microsoft Office; experience with ServiceTitan is a plus.

Tin Man Heating & Cooling is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Posted Min Pay Rate: USD $75,000.00/Yr. Posted Max Pay Rate: USD $120,000.00/Yr.