FT Service Manager

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
 

Qualifications:  A minimum of 6 months supervisory experience (as a key carrier) in a similar retail environment or 6 months experience as sales/cashier at UFOT or a combination of both.

Abilities:  Exercise good judgment and initiative to supervise and direct the activities of the store.  Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.  Organize work to maintain a smooth work flow.  Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.  Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments.  Learn and understand the accurate use of all equipment and policies and procedures.  Recognize urgent situations.

Essential Functions Statement(s)

Education: High School Graduate or General Education Degree (GED)
Experience: >1.5M - A minimum of 6 months experience as a 2A in a lower volume store at UFOT or a similar retail environment or  3 months experience as a Sr. Assistant in a lower volume store at UFOT or 6 months in an equivalent position in a similar retail environment.  Ability to supervise 5 or more staff members in the absence of the store manager.

> 1.5M - A minimum of 1 year experience as a 2A in a lower volume store at UFOT or a similar retail environment or  6 months experience as a Sr. Assistant in a lower volume store at UFOT or 1 year in an equivalent position in a similar retail environment. Ability to supervise 10 or more staff members in the absence of the store manager.
 

Computer Skills

Ability to operate a POS cash register, calculator and related equipment.
 

Other Requirements

Basic math ability is required, i.e., add, subtract, multiply and divide. Hands on involvement in floor moves and visual merchandising.  Exposure to recruiting, interviewing and training of staff members. Ability work long hours, including evenings and weekends and holidays, as necessary. Maintain a business-like, professional and well-groomed appearance at all times. Must have reliable transportation. Must be able to provide a phone number to be reached in case of store emergency by Alarm Company or staff members. Occasional travel for training meetings may be necessary. Must meet the minimum age of 18.
PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

C (Constantly)

Walk

F (Frequently)

Sit

O (Occasionally)

Handling / Fingering

F (Frequently)

Reach Outward

F  (Frequently)

Reach Above Shoulder

O (Occasionally)

Climb

O (Occasionally)

Crawl

N (Not Applicable)

Squat or Kneel

O (Occasionally)

Bend

F (Frequently)

10 lbs. or less

F (Frequently)

11-20 lbs.

F (Frequently)

21-50 lbs.

O (Occasionally)

51-100 lbs.

N (Not Applicable)

Over 100 lbs.

N (Not Applicable)

Push/Pull

12 lbs. or less

O (Occasionally)

13-25 lbs.

O (Occasionally)

26-40 lbs.

O (Occasionally)

41-100 lbs.

N (Not Applicable)

Stand

C (Constantly)

Walk

F (Frequently)

Sit

O (Occasionally)

Handling / Fingering

F (Frequently)

Reach Outward

F  (Frequently)

Reach Above Shoulder

O (Occasionally)

Climb

O (Occasionally)

Crawl

N (Not Applicable)

Squat or Kneel

O (Occasionally)

Bend

F (Frequently)

10 lbs. or less

F (Frequently)

11-20 lbs.

F (Frequently)

21-50 lbs.

O (Occasionally)

51-100 lbs.

N (Not Applicable)

Over 100 lbs.

N (Not Applicable)

Push/Pull

12 lbs. or less

O (Occasionally)

13-25 lbs.

O (Occasionally)

26-40 lbs.

O (Occasionally)

41-100 lbs.

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

WORK ENVIRONMENT

Working indoors in a heated and air-conditioned building.