Logistics Coordinator

Logistics Coordinator – Oakbrook, IL

Delivery Solutions of America (DSA)

Company Overview

Delivery Solutions of America (DSA) is a national transportation broker and final-mile logistics provider, recognized as one of the fastest-growing and most progressive companies in the industry. With a focus on innovation, customer service, and operational excellence, DSA is poised for exceptional growth in the years ahead.

We are seeking a Logistics Coordinator – Dispatcher to join our team in Oakbrook, IL. This role offers the opportunity to work in a fast-paced, collaborative environment where no two days are the same. If you bring a positive growth mindset, are a quick learner, and thrive on problem-solving, we want to talk to you.

Position Summary

The Logistics Coordinator plays a key role in overseeing daily courier operations, sort verification, and customer communication. This position ensures on-time, accurate, and efficient delivery of products to customers while maintaining strong coordination between drivers, management, and clients.

Schedule:
9pm to 4:30am Monday- Friday and every other Saturday
Work Location: In-person, Oakbrook, IL facility.

Key Responsibilities

• Dispatch courier drivers and monitor routes to ensure timely, accurate deliveries.
• Track, trace, and resolve on-road issues (breakdowns, bad addresses, delivery challenges).
• Communicate promptly with management and customer care teams regarding service issues or delays.
• Maintain OS&D (Over, Short & Damaged) accuracy and reporting.
• Utilize software tools to plan, track, and document deliveries according to customer requirements.

• Maintain delivery logs, tracking reports, and performance records.

• Prepare and submit operational reports to management.

• Ensure effective use of facility assets, vehicles, and communication channels.
• Support warehouse operations administratively as needed and assist with special projects as assigned.

Required Experience & Skills

• Minimum 1 year of experience in Logistics, 3PL, or transportation industry preferred.
• Minimum 1 years of courier and/or dispatch experience (telephone dispatch preferred).
• Strong computer literacy in Microsoft Office Suite, CRM systems, and route tracking platforms.
• Excellent verbal and written communication skills with a professional demeanor.
• High attention to detail and strong problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Strong leadership and decision-making skills preferred.

Education

• High school diploma or equivalent required.
• Associate degree or higher in logistics, business, or a related field preferred (not required).

Physical Demands

• Lift and/or move up to 25 lbs; occasionally lift and/or move up to 50 lbs.
• May require sitting, standing, walking, or working in an office/warehouse environment for portions of the shift.

Benefits

• Medical, Dental, and Vision insurance
• Paid Vacation, Holidays, and Sick Time
• 401(k) Retirement Plan
• Opportunity for career advancement within a growing national organization

Additional Requirements

• Flexibility to work variable shifts, including mid or night shifts, as needed.
• Must successfully pass a drug screening and background check prior to employment.

Job Type and Compensation

• Full-Time, On-site
• Hourly Rate – Starting at $50,000 Based on experience (DOE)

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• 3PL: 1 year (Required)
• Logistics : 1 year (Required)
• Computer literacy: 1 year (Required)

Work Location: In person