General Manager

ABOUT CIM GROUP:

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today

POSITION PURPOSE:

The General Manager (Residential) has primary responsibility for overall day to day management and lease up of the properties and for supervisory oversight of the property management staff at the properties within a defined geographic location.

Responsibilities include directing on site staff, contracted services and vendors to maintain a first class appearance of the property(s), setting monthly goals to integrate leasing, property management, building maintenance and lease administration functions across the properties. Additionally, will be expected to adhere to the properties' approved budgets with an emphasis on timely rent collection, meeting monthly leasing goals, receivable management, legal evictions and vendor supervision. 

ESSENTIAL FUNCTIONS:

• Create a monthly framework for the Property Manager(s) to ensure timely completion of property operations tasks – apartment turns and renovations, financial reporting, associate review and training, preventive maintenance.
• Confirm apartment pricing levels are consistent with current market conditions. Use Yieldstar/LRO or other pricing methodology to set pricing which meets investment requirements and drives consistent leasing activity
• Keeps abreast of new development or redevelopments within the market and be able to discuss how they will impact CIM's residential properties.
• Builds relationships with local trade organizations to gain more market information.
• Approves all recommended concessions based on current market conditions.
• Seeks Owner approval at the beginning of each calendar year on a pricing matrix ("Unit Pricing Matrix") for each unit including renewals and ensures the Leasing Associate updates this matrix on a weekly/monthly basis (as required) to maximize market rent and occupancy.
• Works closely with the Property Manager(s) to set renewal rates. Sets the retention expectation per month and supports the Property Manager(s) efforts to achieve the goal
• Works with Property Manager(s) to develop the annual Business Plan including traffic and occupancy goals. Revenue goals and Expense parameters
• Ensures all residential leases are executed in accordance with CIM Group stated policies and procedures (within 2 business days). Verify on a monthly basis the accuracy of the properties' (a) rent roll, (b) occupancy status, (c) lease charges, (d) leases match actual resident's name and (e) term.
• Tracks actual collection of rent to ensure timely