Front desk weekend concierge

Overview

This role is for Saturday and Sunday 10 AM - 7 PM, with the possibility of picking up other shifts during the week if desired.

We are seeking a professional and personable Front Desk Concierge to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations at our front desk. The ideal candidate will possess strong organizational skills, and excellent communication abilities. Bilingual skills are a plus to serve a diverse clientele effectively. This position offers an opportunity to work in a dynamic environment where attention to detail and professionalism are highly valued.

Responsibilities

• Greet residents and visitors warmly, creating a welcoming atmosphere
• Manage phone systems, screen calls, and direct inquiries appropriately
• Handle appointment scheduling and calendar management
• Provide excellent customer service by addressing inquiries promptly and professionally
• Maintain a professional appearance and uphold office policies and procedures
• Support other team members with clerical tasks as needed to ensure efficient office operations

Skills

• Proficiency in basic computer skills
• Excellent phone etiquette
• Bilingual abilities are preferred to serve diverse clients effectively
• Previous office or clerical experience, including customer service roles is advantageous
• Strong organizational skills
• Attention to detail in proofreading, data entry, and filing tasks
• Personal assistant or administrative support experience is a plus

Job Type: Part-time

Pay: $ $18.00 per hour

Work Location: In person