Asst. General Manager

We are looking for a Temporary 6 Month Position. Our AGM will be out , having a baby, and we are looking for someone with experience, integrity, and the ability to smile who can help us out for a few months.

Company Description

Hyatt Centric hotels are ideally situated in the heart of bustling destinations, offering travelers the perfect base to explore and experience local culture. Known for their modern designs and unique character, these hotels provide guests with a personalized and immersive stay. Hyatt Centric properties emphasize thoughtful amenities, exceptional service, and a commitment to creating memorable experiences for all guests. With a presence in major cities around the world, Hyatt Centric is dedicated to delivering an unparalleled travel experience.

Role Description

This is a full-time, on-site position located in Boston, MA. The Assistant General Manager (AGM) will support the General Manager in overseeing daily hotel operations, ensuring guest satisfaction, and maintaining high performance standards. Duties include managing staff, monitoring budgets and operational efficiency, implementing policies, and driving service excellence. The AGM will play a key leadership role in fostering a positive work environment and ensuring seamless collaboration between departments to achieve business goals.

Qualifications

• Proven leadership and team management capabilities with experience in supervising and mentoring staff.
• Strong operational knowledge in hospitality, including front desk operations, housekeeping, and food & beverage management.
• Financial management experience, including budgeting, forecasting, and cost control.
• Excellent communication, organizational, and problem-solving skills.
• Commitment to delivering exceptional guest service and maintaining high-quality standards.
• Proficiency in hotel management software tools and understanding of hospitality industry regulations.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a hotel manager or in a similar leadership role is strongly preferred.