Front Desk Manager

Front Desk Manager – Nail Salon

Location: Scottsdale, AZ

Job Type: Full-time (30–40 hours per week)

Availability: Must be available on weekends

About Us:

We are a growing nail salon in Scottsdale, AZ looking for a friendly, reliable, and organized Front Desk Manager to help support our busy team and deliver an excellent client experience.

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Job Responsibilities

Customer Service & Front Desk

• Warmly greet clients, offer beverages, and escort them to their stations

• Manage all appointments: booking, confirming, and rescheduling (phone, online, in-person)

• Answer questions about services, pricing, and promotions

• Process payments (cash and card) and issue receipts

• Handle client complaints or concerns calmly and professionally

• Maintain a clean, organized, and welcoming reception area

Operations & Support

• Assist the team with general salon duties when needed (light cleaning, basic tasks)

• Communicate clearly with technicians to support smooth scheduling and client flow

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Qualifications

• Experience in beauty/wellness front desk or salon management preferred

• Strong customer service and communication skills

• Excellent multitasking, organization, and time-management abilities

• Comfortable using scheduling software and basic computer programs

• Professional appearance, positive attitude, and ability to stay calm under pressure

• Weekend availability required

Job Type: Part-time

Pay: From $22.00 per hour

Work Location: In person