Senior Network Administrator

Change Lives With Recovery Innovations Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges Be part of something bigger—together, we can change lives and create lasting hope

Position: Senior Network Administrator

Job Type: Full-Time; Exempt

Shift Details: 8:00AM - 5:00PM - Monday-Friday

Work Location: Hybrid - Travel Required up to 50%

Salary/Hourly Wage: $95, $110,000.00/year

Specialties / Licenses or Certifications:

Summary of Job: The Senior Network Administrator provides both hands-on technical expertise for the IT functions across Recovery Innovations' facilities in 7+ states. This role is responsible for network administration, cybersecurity, system performance, and compliance (HIPAA/HITECH/42 CFR Part 2). The position includes managing vendors and costs effectively and maintaining reliable infrastructure that supports the organization's behavioral health mission.

Essential Duties and Responsibilities:

• Collaboration & Etiquette:
• Ensure best practices are followed in network design, implementation, and troubleshooting.

• Model professionalism, teamwork, and adherence to Recovery Innovations' values and policies.

• Network Installation, Maintenance, and Monitoring:

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related Windows infrastructure.
• Provide support with cloud environments, windows servers and deployments, network administration, configuration and troubleshooting (NOC).
• Configure and manage Windows servers, Active Directory, Microsoft 365, VPNs, firewalls, and security appliances.
• Deploy and maintain VMware, Workspace One, Okta, Jira, and related systems.

• Investigate, repair, and recover from hardware or software failures including maintaining and updating disaster recovery procedures in addition to coordinating and communicating with impacted sites and users.

• Cybersecurity, Compliance, and Risk Management

• Lead organizational cybersecurity strategy, including risk assessments, vulnerability scans, and penetration testing.
• Ensure compliance with HIPAA, HITECH, and 42 CFR Part 2 for data privacy and security.
• Develop and deliver staff security awareness training and technical user guides.
• Be able to monitor, detect issues, and report on third-party, Windows, and mobile applications and devices.

• Direct incident response and report to executive leadership on breaches or security events.

• Operational Efficiency and Cost Management

• Collaborate with the CAO on cost-effective technology decisions.
• Manage vendor relationships to ensure quality and affordability of IT services and supplies
• Recommend lifecycle replacements in a cost-conscious manner.

• Support documentation, standardization, and process improvements to improve efficiency.

• Cross Functional Collaboration:

• Provide onsite technical support for system investigations at crisis facilities.
• Support integrations for EHR platforms and telehealth.
• Support multiple sites in 7+ states.

• Collaborate with operational and administrative leaders to align IT systems with operational needs.

• Additional Duties:

• Additional projects as assigned.

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Education/Licenses:
• Bachelor's Degree in Computer Science, Information Technology, and/or related field or equivalent work experience in network administration.
• Network Administration certificate preferred
• Microsoft Certified Solution Architect preferred
• VMware Certified Professional (VCP) preferred

• CompTIA Network+ preferred

• Experience:

• 5+ years progressive IT experience in network administration or IT systems management.
• 2+ years of experience in a lead or supervisory capacity.

• Experience supporting multi-site healthcare or behavioral health operation preferred.

• Skills:

• Advanced knowledge of one or more of the following systems: network operating systems, WLAN, Cloud environment, network topologies, network hardware, computer operating systems (Windows), routing, switching, data privacy, security, and telecommunication systems.
• Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF, DNS, DHCP).
• Proficiency in configuring and managing Cisco and equivalent networking hardware.
• Experience with cloud platforms (e.g., AWS, Azure) and hybrid networking environments.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios).
• Expertise in configuring firewalls, VPNs, and other security appliances.
• Ability to lead a small technical team while maintaining hands-on technical involvement.
• Strong customer service background
• Demonstrated ability to manage vendors and make cost-conscious purchasing decisions.
• Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence.
• Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 65lbs.

Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations' driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Miscellaneous Requirement(s):

• Ability to travel between facilities across multiple states as required.
• Must be 18 years of older with a valid driver's license.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

ADDENDUM – Arizona

Education

Licensure

Certification

Misc. Requirement

Must be 21 years or older

ADDENDUM – Louisiana

Education

Licensure

Certification

Misc. Requirement

Must be 24 years or older

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.