Sales Support Specialist

Updated September 2024

Title: Sales Support Specialist

Reports To: SVP of Business Development  

FLSA Status: Exempt 

Position Status:       Full Time 

Location: Hackensack, NJ 

Who we are:

Guardian Data's mission is to be the leading provider of data destruction and IT asset services by delivering a better customer experience and the highest level of trust, detail and security. We partner with ITADs, MSPs, Resellers and Value Added Resellers (VARs) to deliver best-in-class onsite asset disposition services. Our NAID AAA certification, NIST-compliant equipment, expertise and trusted processes mean that no one has to worry about a data breach from end-of-life assets.  

About the Role

The Sales Support Specialist plays a critical role in Guardian's sales operations by delivering fast, accurate, and commercially sound quotes across all Guardian service lines, including Shredding, Logistics, IT Asset Disposition (ITAD), and Datacenter / Enterprise solutions.

This position serves as the operational backbone of Guardian's sales motion, ensuring pricing precision, speed, and reliability. Success in this role directly supports revenue growth, protects profit margins, and delivers a seamless experience for both partners and customers.

Key Responsibilities

• Prepare and deliver timely, accurate, and competitive quotes across all Guardian service offerings
• Partner closely with Sales, Operations, and Finance to ensure pricing aligns with cost structures and margin targets
• Maintain consistency and accuracy in pricing while adapting to deal complexity and customer requirements
• Support revenue growth by enabling faster sales cycles and responsive customer engagement
• Ensure all quotes are commercially sound and compliant with internal pricing guidelines
• Act as a trusted internal resource for pricing questions and deal structuring

What Success Looks Like

• Quotes are delivered quickly and accurately, supporting sales velocity
• Pricing protects margin while remaining competitive
• Sales teams and customers experience a smooth, reliable quoting process
• Minimal rework or errors in proposals and pricing

Qualifications & Skills

• Strong attention to detail with a high standard for accuracy
• Ability to manage multiple quotes and priorities in a fast-paced environment
• Analytical mindset with a solid understanding of pricing and margin concepts
• Strong communication and cross-functional collaboration skills
• Experience in sales operations, quoting, pricing, or a related role preferred

Why Join Guardian?

• Be a key contributor to Guardian's revenue engine
• Work across diverse, high-impact service lines
• Join a team that values precision, accountability, and operational excellence