Administration Team Leader

At Turning Point , we are dedicated to helping individuals across the UK overcome substance use challenges. We are thrilled to announce an exciting opportunity for an Admin Team Leader to join our vibrant team in our new office located in North East Lincolnshire, Grimsby .

The North East Lincolnshire Recovery Partnership (NELRP) is a free and confidential service designed to support adults and young people in the area who seek assistance with drug and alcohol use. Our collaborative approach ensures that those we support can navigate their recovery journey without feeling overwhelmed.

Your leadership and administrative expertise will play a crucial role in transforming lives. As a Team Leader, you will work alongside the Deputy Operations Manager to ensure our services are delivered with the utmost quality, grounded in person-centred values and a commitment to recovery-focused support.

As the Admin Team Leader, you will:

• Manage, lead, and support the admin team to deliver exceptional administrative services.
• Collaborate closely with the leadership team and clinical staff to enhance service delivery.
• Supervise an admin team across the county, overseeing local finance and budgets.
• Ensure accurate and timely processing of prescriptions and clinic bookings.
• Embed Turning Point’s vision and values within the team.
• Work with local partners and stakeholders to improve service effectiveness.

We are looking for someone who:

• Has a proven track record in leading and supporting a team.
• Possesses experience in delivering supervision and appraisals.
• Brings a background in clinical administration, ideally with prescription management experience in the substance use field.
• Exhibits excellent communication, leadership, and interpersonal skills.
• Is adaptable and resilient, especially in high-pressure environments.
• Holds a full driving license and has access to a car.
• Has previous management experience or a management qualification (desirable).

You will receive extensive training to enhance your skills, as we believe in fostering a learning culture that keeps everyone updated on the latest developments in their field.

As a leading health and social care provider with over 300 locations across England, we take immense pride in the services we offer. Operating on a not-for-profit basis, we reinvest every penny back into our services and our people. We are committed to driving positive change and continuously improving the lives of those we support.

We understand that rewards come in many forms. Our comprehensive total reward package includes:

• 25 days of paid holiday per year, plus Bank Holidays, increasing with each year of service up to 27 days.
• Options to buy additional holidays and spread the cost.
• A culture that supports recognition and celebration.
• Opportunities for career advancement and personal growth.

Join our team and explore the exciting benefits we offer! We reserve the right to close this advert early if we find the right candidate before the advertised closing date.

Turning Point