Tele Tech/Unit Clerk

Join a Legacy of Excellence at Kentfield Hospital

Founded in 1954 as Center Medical Hospital, Kentfield Hospital- now a subsidiary of American Advanced Management-is a Long-Term Acute care Hospital (LTACH) serving patients across two locations in Marin County and San Francisco.  Our 60-bed facilities specialize in caring for individuals with critical or chronic complex medical conditions who require extended recovery periods. 

Kentfield Hospital offers a comprehensive range of services, including cardiac care, neuro recovery, respiratory support, advanced wound care and physical/occupational therapy.    Each patient receives a personalized treatment plan designed to support their unique recovery journey.  

We are proud to hold The Joint Commission's Gold Seal of Approval for Hospital Accreditation, reflecting our commitment to delivering high-quality, patient-centered care.   At Kentfield, we work in close partnership with patients and families to help achieve the best possible outcomes. 

POSITION SUMMARY

Responsible for directing the orderly flow of unit and patient related data. Responsible for communications through the answering and initiation of telephone calls, written messages, and the organization and completion of the various charts, requisitions, reports and other forms.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate and collaborate with a variety of teams and individuals. Working knowledge and ability to apply professional standards of practice in job situations.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of a unit secretary course or an equivalent combination of education and experience.

ADDITIONAL QUALIFICATIONS/SKILLS:

• One (1) year experience in a medical clerical field preferred.
• Knowledge of medical terminology helpful.
• Ability to project a professional image.
• Knowledge of regulatory standards and compliance requirements.
• Strong organizational, prioritizing and analytical skills.
• Ability to make independent decisions when circumstances warrant.
• Working knowledge of computer and software applications used in job functions.
• Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

CERTIFICATES, LICENSURES, REGISTRATIONS:  N/A 

ATTENDANCE:

• Regular and punctual attendance.

LANGUAGE SKILLS:

• English is the primary language of the facility. Ability to read and write, communicate clearly with co-workers and customers and to respond to appropriate questions regarding work process or work product.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals as appropriate to the position.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems and collect data.

Job Types: Full-time

Work Location: In person

Schedule:

• 12 hour shift
• 3x12
• Night shift

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance