Nail Salon Receptionist

Overview
MiniLuxe Brookline is seeking a friendly and organized Nail Salon Receptionist to join our team. This role is essential in providing exceptional customer service, managing appointments, and ensuring smooth daily operations of our salon. The ideal candidate will be detail-oriented, possess excellent communication skills, and have a passion for creating a welcoming environment for clients. Bilingual abilities are a plus to effectively serve our diverse clientele.

Duties

• Greet clients warmly and manage check-in/check-out processes with professionalism
• Handle phone inquiries with proper phone etiquette and assist with appointment scheduling
• Operate POS systems for retail sales, product demos, and service transactions
• Upsell salon services and retail products to enhance client experience and increase revenue
• Maintain merchandising displays and stock supplies to ensure an organized salon environment
• Manage cash handling accurately and perform basic retail math for transactions
• Assist with inventory management, including stocking products and supplies
• Provide excellent customer service by addressing client questions and concerns promptly
• Support supervising staff in daily operations as needed, including overseeing product demos and ensuring cleanliness

Experience

• Familiarity with POS systems, cashiering, and retail math is highly desirable
• Strong communication skills, phone etiquette, and the ability to upsell products are essential
• Basic math skills for handling cash transactions accurately are required

Join MiniLuxe Brookline as our Nail Salon Receptionist to deliver outstanding service in a vibrant beauty environment while developing your skills in retail sales, customer relations, and team collaboration.

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 6 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person