Project Manager/Inside Sales AssistantCustom Air Ventilation & Heating of Central Florida • United States
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Project Manager/Inside Sales Assistant
Custom Air Ventilation & Heating of Central Florida
- United States
- United States
À propos
Job Description
Company Overview: We are a leading commercial HVAC material supplier with an immediate opening for a Project Coordinator/Inside Sales Assistant. Our goal is to effectively promote HVAC equipment sales in the commercial construction market while delivering exceptional service to our customers.
Job Summary: In this role, you will support Outside Sales Engineers with estimating, project management, and customer service to existing customers.
Key Responsibilities:
* Review Construction Plans: Understand and interpret construction plans and specifications to perform material take-offs and select appropriate materials based on project requirements. * Job Management: Manage job files, coordinate the submittal process, handle order entries with factories, expedite orders, and process freight claims while following proper documentation and correspondence requirements. * Customer Relationship Building: Act as a liaison between customers and Outside Sales Engineers, fostering strong relationships with both. * Communication: Engage regularly with Outside Sales Engineers, factory representatives, and customer personnel to meet project deadlines and customer needs. * Multitasking: Prioritize daily tasks effectively to ensure exceptional customer service. * Material Take-offs: Ability to take off material from mechanical drawings, paying attention to important details. * Quotation Preparation: Price materials using manufacturer software and write quotations for distribution to customers. * Job Documentation: Set up and manage job files, including proper documentation and correspondence. * Freight Claims Management: Understand the process for addressing damaged or shorted shipments. * Billing Processes: Handle factory invoices, customer billing issues, and credit applications, as well as initiate credit card transactions as needed. * Efficiency: Execute all responsibilities with speed, accuracy, and efficiency.
Ideal Candidates:
* Passionate about serving customers * Positive, energetic, and solution-oriented. * Skilled at recognizing and seizing opportunities. * Driven by success.
Qualifications: Education:
* Engineering degree (preferably Mechanical Engineering), Building Construction degree, or comparable industry experience.
Experience:
* Proven inside sales or project coordination experience, ideally with at least 3 years working with commercial HVAC products.
Skills:
* Organizational Skills: Ability to manage 50 to 100 concurrent projects at various stages of development effectively. * Technical Aptitude: Provide comprehensive pre-sale and post-sale support with in-depth product knowledge. * Computer Proficiency: Proficient in Microsoft Windows and relevant software for selection, pricing, quoting, ordering, and communication with factories and customers. * Problem-Solving: Capable of creatively addressing challenges related to applications, delivery, and installation. * Time Management: Skilled in multitasking within a fast-paced environment while adapting to changing priorities and tight deadlines. * Customer Service Orientation: Demonstrates a proactive "can-do" attitude with a strong focus on client satisfaction.
Work Environment:
* Remote office with travel required to other CAVH offices.
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Reporting Structure:
* This role reports to the Head of Project Management
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Compensation:
* Competitive salary * Comprehensive medical, dental, vision, short-term and long-term disability insurance. * 401(k) retirement plan with company match * Paid time off and holidays
Compétences linguistiques
- English
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