Technical Program Manager BADGE Kiosk Hardware
Denver Staffing
- United States
- United States
À propos
Oracle's Global Physical Security (GPS) Systems Team is committed to delivering secure and seamless access credentialing across the corporation's global offices and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE Kiosk Hardware platforms, essential for secure issuance, management, and auditing of access credentials at scale. The ideal candidate brings deep experience in physical security hardware deployments and automation, excels in complex vendor and technical stakeholder environments, and is committed to maximizing uptime, process efficiency, security, and user satisfaction. You will oversee the complete BADGE kiosk hardware environment, defining its technology roadmap, directing global deployments, orchestrating remote management, and automating both support and user-facing processes. A continuous improvement mindset, strong analytical approach, and technical hands-on leadership are essential to drive efficiency, reduce downtime, and ensure that Oracle's evolving badge credentialing ecosystem remains robust, compliant, and future-ready. Scope Of Responsibility, Impact Of Decisions, And Degree Of Supervision: Positioned as the global authority for BADGE kiosk hardware, you own the full technology vision, deployment program, and continuous improvement cycle for badge issuance devices. You will set objectives and priorities, drive hardware lifecycle management, and directly impact security, operational continuity, and user experience globally. Autonomy in daily execution is expected, while collaborating strategically with Oracle GPS leadership and cross-functional partners. Key Responsibilities: Drive the end-to-end lifecycle from architecture and deployment to operations, upgrades, maintenance, and modernization of credentialing kiosks. Transition manual hardware provisioning and support workflows to automated, self-healing, and scalable processes. Serve as the escalation authority for device performance, software/firmware issues, and field incidents. Author roadmaps, investment cases, automation strategies, and device standardization documents. Key Skills And Requirements: Bachelor's degree (or equivalent experience) in Engineering, Information Systems, IT, Security, or related technical discipline. Advanced degree preferred. Minimum of 5 years' experience in physical security hardware or automation program management, ideally with global scope and high-transaction environments. Hands-on expertise with badge kiosk systems, physical credentialing hardware, and identity issuance platforms. Advanced knowledge of remote device management, monitoring, and orchestration platforms. Demonstrated experience implementing workflow automation for deployment, support ticketing, diagnostics, update delivery, and user onboarding/offboarding. Proven track record integrating hardware platforms into enterprise PIAM or badging systems, using industry API standards and connector frameworks. Experience with change management, vendor partnerships, contract negotiation, and SLA oversight. Working knowledge of cybersecurity, device hardening, encrypted credential issuance, audit logging, and global privacy/compliance mandates. Strong business process mapping, reengineering, and continuous improvement accomplishments, with measurable efficiency gains. Outstanding communication, troubleshooting, and stakeholder management skills across technical and business audiences. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only.
Compétences linguistiques
- English
Avis aux utilisateurs
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