Refugee & Immigrant Services Case Manager

Jewish Family Service is a 133-year-old non-profit organization providing social services to individuals and families in the Jewish and greater communities of the Puget Sound region. We help people achieve well-being, health and stability. For more information about JFS, please visit:

Jewish Family Service is currently seeking a Refugee & Immigrant Services Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position provides holistic case management services to refugee and immigrant clients. This dynamic position is client-facing and requires the ability to work across teams and efficiently pivot between services and priorities. The employee will be expected to hold their own client caseload in addition to helping with the caseloads of their teammates.

The position is based at the JFS' Kent office but will have responsibilities in locations throughout the Puget Sound. Travel will be required to meetings in the community, social service facilities, and client homes. Regular and punctual attendance is required.

We welcome and encourage you to apply if you feel connected to JFS' mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain a thorough knowledge of best practices in trauma-informed case management and supporting refugee and immigrant clients to achieve stability and empowerment in the community.
• Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite the stability and community integration of clients. Support and empower clients in their progress towards achieving short and long-term goals.
• Provide comprehensive, trauma-informed and linguistically appropriate case management to include advocating for and coordinating access to eligible benefits and community resources as well as medical and mental health care; facilitating employment and education opportunities; conducting home visits; providing transportation; and ensuring basic needs are met.
• Facilitate client cultural orientation to the U.S., increasing clients' ability to independently navigate community resources and support systems.
• Ensure complete, accurate, and timely documentation for each case according to program requirements.
• Maintain information on community resources and develop relationships with other providers and professionals to facilitate referrals as needed.
• Maintain up-to-date knowledge of program requirements, policies and procedures.

QUALIFICATIONS:

• Bachelor's degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speakEnglish as a second language and are not familiar with the systems in the United States.
• Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
• Valid Washington State driver's license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
• Familiarity with local community resources and systems in social service support programs.
• Demonstrated ability to work effectively with a diverse team and clearly and concisely communicate and collaborate with others.
• Demonstrated ability to self-manage competing priorities, pay attention to detail, and learn new tasks quickly.
• Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime may be required during high workload periods.

SALARY AND BENEFITS:

The pay for this position is $ $36.98 an hour.

Jewish Family Service offers a generous benefits package including:

• 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
• 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
• Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
• 5% employer contribution to 401k retirement plan (no employee contribution required).
• Additional benefits include: vision coverage and FSA enrollment.
• JFS values and provides opportunities for continued growth and learning for all team members.

If you are interested in joining our team, please visit our careers page:

NO PHONE CALLS PLEASE.

EEO/Disabled/Vets

Pay: $ $36.98 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending