Med Spa Manager

Tri Valley Plastic Surgery is one of the Bay Area's leading plastic surgery practices located in Dublin, CA. We are looking for a dynamic Med Spa Manager to integrate into our spectacular and growing team. The ideal candidate is a team player, comfortable in a dynamic environment, possesses strong leadership skills with an emphasis on organization and process optimization, understands and delivers elevated patient/customer service, and can increase product and procedure sales. The compensation for this position is a base salary of $100,000 with additional commission and performance incentives earning up to $250,000 total compensation.

The Med Spa Manager's duties will include, but will not be limited to:

• Oversee and manage all aspects of med spa operations
• Develop and deploy effective patient recruiting and retention, PR, and marketing efforts
• Provide marketing suggestions and feedback; maximizing all marketing efforts
• Analyze practice and revenue stream opportunities and help to develop strategies to increase revenue, capacity, profit
• Manage patient appointments efficiently, ensuring optimal utilization of the providers' time and resources
• Educate patients on treatments, technologies and skin care products
• Establish goals, budgets, and standards to measure productivity and sales, time management and allocation of resources
• Maintain accurate inventory across all retail products and med spa supplies
• Ensure correct and accurate documentation in regards to consents, before and after photos, and chart notes
• Ensure an impactful, enjoyable, and efficient visit for each patient
• Monitor the quality of customer service provided by the staff, conducting periodic evaluations and providing feedback and training as necessary
• Assess current offerings to add new and innovative treatments and procedures
• Perform, review, and reconcile daily activity reports
• Identify opportunities for process improvement and optimizing scheduling efficiency
• Generate and analyze monthly reports to ensure goals are being met and strive to exceed goals
• Represent practice and interact with outside vendors for supply negotiation and contract management

Desired Skills/Experience:

• EMR/EHR experience prefered
• Knowledge of med spa treatments and the aesthetics industry
• 1+ years of management experience
• Strong oral, written and interpersonal communications skills
• Professional appearance, punctual and reliable
• Ability to multi-task and prioritize
• Ability to think critically and adapt to a fast paced environment
• Good organization and time management skills
• Experience in the Plastic Surgery, Aesthetics or Dermatology is required

Job Type: Full-time

Pay: $100, $250,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person