Voyatek OnDemand
NYC DOHMH Sr. Business Reengineering Transformation
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- United States
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- United States
À propos
Full Time NYC DOHMH Sr. Business Reengineering Transformation
Long Island City, NY
Outcomes. Delivered.
Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.
For example, our technology:
- Facilitates access to nutritious food for children of mothers participating in the WIC program
- Supports first responders in reducing opioid overdoses within their communities
- Empowers colleges and universities to identify and thwart financial aid fraud
- Equips teachers with valuable insights to identify students requiring additional support
- Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.
We're more than a technology company -- we're an outcomes company.
We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.
We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.
Voyatek is seeking applicants to occupy the position of Sr. Business Reengineering Transformation within our NYC Department of Health and Mental Hygiene team located in Long Island City, NY (Hybrid) .
Key Responsibilities:
- Collaborate with the DOHMH project team, business process engineer, the Division of Information Technology, Human Resources stakeholders, and other business units agencywide in order to conduct a detailed analysis and evaluation of existing Human Resources processes.
- Recommend process optimization strategies to enhance efficiency, reduce time lags, eliminate bottlenecks, and improve the experience of Human Resources, Job Candidates, and Agency Staff.
- Engage in a comprehensive gap analysis by identifying business process areas within the operational workflow that require necessary changes to improve digital communications, streamline internal systems documentation, and optimize standardization.
- Recommend priorities for process change implementation based on guidelines developed by the project team.
- Track business process reengineering performance against identified opportunities and KPIs (both efficiencies and growth) in conjunction with HR and DIT executive leadership and project management team.
- Periodically evaluating the effectiveness of the HR Business Process Re-engineering Plan and overarching change management strategy.
- Actively engaging with all impacted stakeholders and end-users by routinely conducting change management training exercises.
- Recommend enhancements to the HRIS, where applicable
- Develop training plan for implementation of new processes.
- Present high-level and detailed findings and recommendations to project team, stakeholders, Steering Committee, and other agency leadership as needed.
- Report progress, work plans, and roadblocks to DOHMH project team.
- Stay up to date with the latest developments in the Human Resources industry and apply that knowledge to recommend best practices and methodologies for both current and future use.
Mandatory Qualifications:
- Bachelor's degree in business, Human Resources Management, Computer Technology, or related field.
- Proven experience as a Human Resources consultant, preferably with a local, state, or federal government agency.
- Experience as a business process engineer or business process change agent.
- Experience collaborating with enterprise-wide cross-functional teams using and affected by Human Resources-related processes.
- Proven experience analyzing business and technical processes for Human Resources transactions.
- Proven experience as a business process engineer or senior business analyst.
- Experience analyzing functionality of Human Resources Information Systems, Human Resources Management.
We encourage you to apply if you think you are a good fit for us. Check out our career website for all open positions!
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $77.00 to $87.00.
As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements.
Voyatek does significant work with Federal and State tax and revenue authorities. If applicable, hires for these projects will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; however, this clearance must be obtained prior to working on these projects.
Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.
Compétences idéales
- Change Management
Expérience professionnelle
- General Project Management
- Business Analyst
Compétences linguistiques
- English