Senior DevOps Engineer (AWS Cloud Platform)SmartSuite Holdings LLC • United States
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Senior DevOps Engineer (AWS Cloud Platform)
SmartSuite Holdings LLC
- United States
- United States
À propos
About SmartSuite
SmartSuite is an
enterprise, AI-powered work management platform
founded by the original creator of ArcherIRM. We help organizations standardize and scale work across four pillars:
Governance, Risk & Compliance (GRC) IT & Service Operations Business Resilience Enterprise Operations Today, SmartSuite is trusted by
2,000+ customers in 100+ countries
, from high-growth startups to global financial institutions. We're backed by leading investors including
Canapi Ventures, High Alpha, and Sorenson Capital
, giving us the resources to scale thoughtfully while still operating like a fast-moving startup.
Why SmartSuite?
High Impact:
Own the cloud platform that powers mission-critical workflows for customers in financial services, technology, healthcare, and other highly regulated industries. Modern, AI-Driven Stack:
Work with a fully cloud-native, AWS-based SaaS platform that integrates
generative AI, automations, and native integrations
at its core. Strong Engineering Culture:
Join a product-obsessed team that values quality, pragmatism, and shipping meaningful work over ceremony and buzzwords. Real Autonomy, Real Ownership:
You'll partner directly with senior engineering leadership and have a real say in architecture and platform strategy-not just "take tickets." Growth Stage, Not Chaos Stage:
We're past zero-to-one and now focused on scaling reliably and intelligently. Your work will directly shape how we grow. What We Value Innovation, Collaboration, Customer Success, Integrity, Diversity, and Gratitude. About The Role
We're looking for a
Senior DevOps Engineer (AWS Cloud Platform)
with
deep experience running multi-tenant SaaS platforms at scale
to
own and evolve the cloud infrastructure, CI/CD, and observability stack
that powers SmartSuite.
This is a
hands-on senior role
where you'll:
Serve as a
go-to expert
for how we design, deploy, and operate our AWS environment. Keep the platform
reliable, secure, and performant
as usage, data volume, and complexity grow. Improve
developer velocity
through better tooling, pipelines, and automation. Shape the platform that underpins our
automations engine, native integrations, and AI-powered capabilities
. If you've
done this before
-taken a multi-tenant SaaS platform from "works" to "scales confidently"-this is the kind of impact you'll have here.
What You'll Work On
Own our AWS infrastructure as code Design, build, and maintain SmartSuite's AWS environment using
Terraform
(and/or CloudFormation) following Infrastructure-as-Code best practices. Standardize reusable modules and patterns for networking, compute, storage, security, and observability.
Lead CI/CD and deployment automation Own and evolve
CI/CD pipelines
to automate build, test, and deployment for our microservices and applications. Implement blue/green or canary strategies where appropriate and continuously reduce deployment friction and risk.
Build a first-class observability stack Implement and manage
monitoring, logging, and alerting
to ensure high availability and performance across services. Help define and track
SLIs/SLOs
in partnership with engineering and product.
Partner with development teams Collaborate with developers to
troubleshoot infrastructure issues
, optimize application performance, and refine deployment best practices. Advocate for and enable patterns that improve
reliability, scalability, and cost efficiency
.
Strengthen security & compliance posture Manage and secure
AWS IAM
, VPC configurations, security groups, and other cloud-native security controls. Contribute to security reviews and support our broader
security, compliance, and audit
initiatives.
Support containerized and distributed systems Operate and optimize
containerized workloads
(Docker, ECS) and messaging/streaming systems such as
SQS and Kafka
. Help design systems that are resilient to failure and easy to operate.
Continuously improve the platform Identify and drive initiatives that improve
scalability, automation, cost efficiency, and developer experience
. Influence platform architecture decisions that impact how quickly and safely we can deliver new capabilities.
What You'll Bring
5+ years
in a
DevOps, Platform, SRE, or Cloud Infrastructure
role, with
significant time owning production environments
(not just supporting them). Required:
Hands-on experience
operating and scaling a multi-tenant SaaS platform
in production (e.g., high-availability, high-throughput workloads across many customers). Deep
AWS expertise
, ideally with many of the following: ECS, Lambda, VPC, S3, IAM, SQS, CloudWatch
Proven experience with
Infrastructure as Code
, preferably
Terraform
(CloudFormation a plus). Strong background in
CI/CD pipelines
(GitLab CI, GitHub Actions, Jenkins, AWS CodePipeline, or similar). Solid understanding of
containerization and orchestration
(Docker, ECS; EKS or Kubernetes experience is a plus but not required). Experience with
monitoring, logging, and alerting
using tools like CloudWatch, Prometheus, Grafana, Datadog, or similar. Proficiency in at least one
scripting or programming language
(e.g.,
Python, Go, or Bash
). A
strong ownership mindset
-you think in terms of SLAs, blast radius, and long-term reliability, not just "getting it to work." Excellent communication and collaboration skills; you're comfortable working closely with developers, product managers, and leadership to ship reliable systems. Nice to Have
Background working in or with
highly regulated industries
(e.g., financial services, healthcare). Exposure to
AI/ML workloads
or event-driven architectures. Familiarity with security frameworks or compliance standards (SOC 2, ISO 27001, etc.). Why You'll Love Working Here
At SmartSuite, you'll:
Shape the core platform
that powers an AI-enabled, enterprise-grade work management product. Work with a
tight-knit, high-caliber engineering team
that values ownership, candor, and continuous learning. See your work directly impact
thousands of organizations
and tens of thousands of users. Join a culture that
celebrates collaboration, technical excellence, and meaningful impact
-without big-company bureaucracy.
If you're excited about building and scaling
multi-tenant SaaS platforms on AWS
and enabling teams to ship with confidence, we'd love to talk.
Compétences linguistiques
- English
Avis aux utilisateurs
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