Sales Resources CoordinatorARNOLD CLARK AUTOMOBILES LIMITED • Milton Keynes, England, United Kingdom
Sales Resources Coordinator
ARNOLD CLARK AUTOMOBILES LIMITED
- Milton Keynes, England, United Kingdom
- Milton Keynes, England, United Kingdom
À propos
We are looking for a Sales Resources Coordinator to join our ACTIVA team in Milton Keynes to take responsibility for the management of outsourcing and implementation arrangements. The position involves implementing new customer accounts, meeting timelines and budgetary requirements, coordinating and prioritising project tasks, maintaining project plans, establishing processes, and communicating status to clients, project sponsors and senior management. Ultimately, it is to ensure each client's account is established and implemented within contractual framework. The ideal candidate will have project management experience and be able to communicate professionally, both verbally and in writing. They must have the confidence to work closely with directors, senior managers and team members of clients, supply partners and the Activa team in a sensitive and consultative manner.
Responsibilities
Provide support to the Sales team to meet the objectives.
Gather and verify the integrity of all required implementation data from clients.
Raise contractual documentation to match any requirement.
Follow robust internal processes and procedures to meet and exceed the client\'s requirements.
Adhere to disciplined updates on a systematic basis to ensure a robust audit trail.
Establish relevant and realistic key performance indicators (KPIs) where specifically required in conjunction with the Sales team.
Ensure mechanisms to generate management reports for agreed KPIs are put in place and that these are systematically produced, monitored and delivered, with any performance shortfalls addressed promptly.
Work with the Sales team to develop and continually enhance policies, systems and procedures to effectively plan, monitor and record the implementation process and the day-to-day running of an outsourced account.
Liaise with staff in all departments to ensure that all necessary implementation action requirements are advised in good time with completion timelines.
Liaise with all third-party service providers to ensure that all necessary implementation action requirements are advised in good time with completion timelines.
Track progress of implementation action requirements and ensure that all timeline commitments are met; report delays promptly and escalate concerns that may jeopardise service levels and targets.
Identify opportunities for continual enhancement of the outsource/implementation and account review process and collaborate with management to implement changes.
Daily appreciation of marketing and resolution activities and assisting when required.
IT literate, with recent and comprehensive experience of Excel and Word, and the drive to learn new product platforms and software features.
The desire to undertake continuous professional development.
An enthusiastic team player with the ability to work independently.
A credible ambassador for the business.
Dedicated with a calm, balanced style.
Positive, enthusiastic, energetic, and flexible, with a can-do attitude.
Approachable, open, and honest.
Ability to adapt to changing situations.
Committed, conscientious and hard working.
About Arnold Clark and Diversity Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Benefits and Hours
33 days\' annual leave
Flexible leave
Generous employee discounts
Private healthcare
Workplace pension
Hours: Full time — Monday to Friday, 8:30am–5:00pm
Discount on new and used vehicles; contributory pension scheme
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Compétences linguistiques
- English
Avis aux utilisateurs
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