Operations & Events Supervisor

Position Summary
The Route 66 Visitor Center is seeking an Operations and Events Supervisor to support daily facility operations and help bring dynamic programming and events to life at one of Albuquerque's newest cultural destinations. This role oversees visitor experience, event coordination, partner and vendor relationships, scheduling and on-site supervision to ensure the Center runs smoothly and remains an engaging hub for Route 66 storytelling, tours, exhibitions and community gatherings. The ideal candidate is organized, proactive and excited to help shape the ongoing growth of the Visitor Center
Plan, direct, manage and oversee the activities of the Operations Division which includes security, technical crews and maintenance; coordinate assigned activities with other divisions, departments and outside agencies and provide highly responsible and complex administrative support to the Division Manager.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job .

Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university;
and
Five (5) years managerial event program operations experience;
and
To include
two (2) years of supervisory experience.

Additional Requirements
Event management, marketing, or public relations experience preferred.

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

May be required to work evenings and weekends.

Preferred Knowledge

• Operations, services and activities of a comprehensive event management program
• Applicable rate structures for facility events
• Principles of contract negotiation
• Principles and practices of event program development and administration
• Principles and practices of municipal budget preparation and administration
• Principles of supervision, training and performance evaluation
• Principles and practices of public relations
• Pertinent Federal, State and local laws, codes and regulations

Preferred Skills & Abilities

• Oversee the operations of center events including maintenance, technical crews and security
• Plan, organize, direct and coordinate the work of lower level staff
• Select, supervise, train and evaluate staff
• Coordinate events with other divisions and outside agencies
• Analyze and assess programs, policies and operational needs and make appropriate adjustment
• Identify and respond to sensitive community and organizational issues, concerns and needs
• Develop and administer division goals, objectives and procedures
• Prepare clear and concise administrative and financial reports
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
• Research, analyze and evaluate new service delivery methods and techniques
• Interpret and apply Federal, State and local policies, laws and regulations
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work