Business Process Analyst 2

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Operations & Business Intelligence

Classification: Business Process Analyst 2 (PN

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a Business Process Analyst to join our Information & Technology Services (ITS) Team. This position will support projects within the Application Development and Business Intelligence areas. As a Business Process Analyst, your responsibilities will include:

• Facilitating requirement gathering sessions with stakeholders using various development methodologies (e.g. Waterfall, Agile, DevOps, RAD).
• Applying knowledge of Software Development Life Cycle (SDLC) methodologies to support project planning and execution.
• Reviewing assigned business processes from end-to-end to identify risks, inefficiencies, and opportunities for improvement.
• Developing and maintaining project documentation (e.g. deliverables, artifacts, issue logs, meeting minutes, schedules, and status updates).
• Working on multiple projects and environments simultaneously
• Utilizing productivity and business analysis tools to support project activities and communication.
• Fostering strong collaboration with cross-functional teams and business partners.

Preferred Skills:

• Proficiency in SQL for querying and analyzing data to support business requirements.
• Experience with data visualization and reporting tools to create dashboards and present key metrics.
• Ability to develop test plans, create test data, and perform testing to validate system functionality and data accuracy.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

• Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology

Technical Skills: Project Management, Software Development/Implementation

Professional Skills: Organizing and Planning, Collaboration, Written Communication

Supplemental Information

Compensation is as listed on the posting unless required by legislation or union contract.

Occasional overtime may be required.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.