Onboarding Coordinator

Organized Onboarding Coordinator Wanted to Join Our Growing Team

Do you thrive in a warm and positive environment where process is clearly defined and teamwork matters? Are you naturally efficient, juggling multiple priorities with ease while still maintaining accuracy and follow-through? If people describe you as approachable, friendly, and dependable—and you love connecting with others—this could be the perfect role for you.

What Motivates Our Teams

Our core values—We Before Me, Spirit of Excellence, Grace Through Generosity, Do the Right Thing, and Innovate to Elevate—aren't just words on a wall, they're how we work. We're a nationwide leader in retail service solutions, known for collaboration, integrity, and a culture that feels like family. Here, you'll find a supportive environment where your friendly nature and drive for excellence will be valued and celebrated.

What You'll Be Doing

• Serve as the main point of contact for new hires from offer acceptance through their first day or

first job assignment.

• Communicate start dates, schedules, job locations, and first-day expectations clearly and

consistently.

• Proactively follow up with new hires to answer questions, resolve concerns, and reduce noshows.
• Coordinate system access, client portal setup, and onboarding checklists to ensure operational

readiness.

• Deliver a positive, professional onboarding experience that reflects the company's values.
• Assist with adding new hire profiles in the ATS/HRIS and ensure onboarding steps are accurately

tracked.

• Ensure all client and compliance requirements are completed before the employee begins work.
• Support post-hire timekeeping setup and data entry in client-specific systems, as required.
• Maintain accurate onboarding records and provide status updates to internal stakeholders.
• Collect sizing information and coordinate the ordering, shipment, and tracking of uniforms to

ensure availability prior to the start of a project.

• Troubleshoot and resolve uniform or readiness issues to avoid project delays.
• Partner with Recruiting, HR, Operations, Scheduling, and Field Leadership to align onboarding

timelines with project needs.

• Perform other duties as assigned

Why You'll Love It Here

• A positive, team-first culture where your contributions matter
• Clear processes that set you up for success
• Opportunities to learn and grow
• Monday–Friday schedule, no travel required

Requirements & Experience:

• High School Diploma, GED, or equivalent work experience.
• Proficiency in MS Excel (Intermediate to Advanced), PowerPoint, Word, and Outlook.

Preferred Requirements & Experience:

• Associate's or Bachelor's degree.
• 1+ years in Onboaridng, Recruiting, HR, or Administrative support.
• Experience working with ATS, HRIS, client portals or scheduling systems.

Competencies and Skills:

• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to identify, troubleshoot, and resolve issues

efficiently.

• Ability to learn and navigate new systems, including Cruxos and client portals.
• High attention to detail with consistent follow-through and accuracy.
• Demonstrated ability to collaborate effectively across departments and functional teams.
• Customer-service–oriented approach with a strong focus on employee experience.
• Ability to adapt and respond effectively to changing schedules, priorities, and operational

demands.

For the best experience:

• Set aside 15 minutes without interruptions.
• Take the survey in the language you're most fluent in (select your preferred language under "Language").
• Use a computer for optimal performance.

Take the Survey Here: Culture Index - Onboarding Coordinator

Important: Due to the volume of applications, only those who complete the survey and attach their resume will be considered.

Other Important Information

We're an equal opportunity employer committed to fair hiring and ADA accommodations. Employment eligibility is verified through E-Verify, and we do not offer visa sponsorship. Background checks and drug tests (where permitted) are only conducted after a conditional offer, and past convictions are reviewed case-by-case under applicable laws. In some cases, background screening may occur after employment begins. Employment is at-will, and nothing in this job posting alters that status.

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