Administrative Assistant

The Administrative Assistant 3 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The Administrative Assistant 3 transcribes, types, formats, and proofreads a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software. Coordinates internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manages the appointments and schedules of applicable staff. Uses office equipment such as photocopiers, faxes, and printers. Additional responsibilities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

As the Administrative Assistant 3, you will transcribe, format, and proofread a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, processing expenses and presentations) using Microsoft Office (Excel, Word, PowerPoint and Outlook). You will coordinate internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available and manage the appointments and schedules of applicable staff. Additionally, you may distribute incoming mail, prepare outgoing mail, file, maintain office supplies or other inventory.

Key Role Functions

• Communicate via phone, digitally and in person to internal and external stakeholders, partners, providers, and corporate and community leaders
• Manage and maintain calendars/schedules using sound judgment to prioritize meetings
• Organize and manage all details related to arranging business meetings (onsite/offsite logistics, work with other affected areas' designees, catering, remote access, communication, etc.)
• Assist leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
• Maintain and manage travel schedules (scheduling appointments, making travel arrangements, etc.)
• Maintain office files, records, and filing systems as appropriate
• Determine proper course of action for incoming requests, calls and correspondence, direct to appropriate person or operational area
• Anticipate needs before they happen and take initiative to eliminate any potential bottlenecks which may arise
• Handle executive floor's audio/visual needs (if onsite)

To be successful in this role, you must have the ability to perform at a high-intensity pace, juggling multiple projects with a positive attitude while producing a quality work product and maintaining strict confidentiality. You must have a solid comfort level in an executive corporate environment and can work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance. Having strong organization skills with the ability to balance multiple initiatives under short timelines and prioritize workload are also critical to success in this role.

Required Qualifications

• 5+ years of experience supporting multiple senior level executives in a large and complex organization
• Experience managing many details for executive leaders related to calendaring/scheduling, follow-up requests, travel-related planning, processing and managing expenses etc. simultaneously with low rate of error
• Strong proficiency in Microsoft Office including Word, PowerPoint, Excel and Outlook
• Strong attention to detail with excellent verbal and written communication skills
• Ability to build strong working relationships with people both internally and externally
• Ability to always retain confidentiality
• Ability to manage and prioritize large workload

Preferred Qualifications

• Associate's or Bachelor's Degree
• Located within 50 miles of Louisville, KY
• Experience with internet research and proof-reading/editing
• Experience using various visual collaboration platforms (i.e., Lucid, Loop, etc.)

Additional Information

This position operates on Eastern Standard Time (EST) Hours.

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly