Program Assistant, Case Management

Department

NURSE CASE MANAGERS

Worker Sub Type

Regular

Work Shift

Pay Grade
Job Description
The Case Management Program Assistant assists the Case Management (CM) team in all aspects of CM job duties. This includes, but is not limited to, the assistance of documentation of the patient's admission, clinical updates, and discharge information. The Program Assistant withdraws and inserts information into patient charts and facilitates the delivery of patient care by performing specific administrative/clerical tasks, supports functions and facilitating communication among team members under the supervision of a registered nurse or social worker, as well as any other duties deemed appropriate by the leader.

Education
High School Diploma or GED is required.

Experience
One year of clerical experience is required.

Medical terminology is preferred.

Qualifications
Keyboarding and computer skills/knowledge is required.

Medical Terminology is preferred.

Ability to use good judgment and critical thinking skills to prioritize multiple tasks and solve problems is required.

Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served.

Ability to prioritize duties is required.

Ability to relate to a wide variety of patient demographics in terms of age, race, ethnicity, and disability.

Ability to act as a team player and patient advocate.

Must obtain annual flu vaccine.

Positive, pleasant, and cooperative attitude is required.

Ability to display a professional demeanor with patients, families, physicians, and VHS employees.

Ability to work under stressful conditions and remain pleasant and productive.

Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings