AVP Area Operations

Summary: The AVP, Area Operations will assist the EVP, Area Executive in coordination of the operations of the designated markets, ensuring all locations are properly staffed. He/she will work alongside the EVP, AE and the Alabama ONE Learning & Development Team to ensure all new and current Team Members are properly supported and trained in their role, as well as work with the Operations Teams to ensure the day-to-day functions are sufficiently managed.

Duties and Responsibilities:

• Strategic Leadership: Collaborate with senior management on strategic goals, translating them into operational plans. Develop and execute operational plans, aligning with financial forecasts and overall organizational strategy.
• Process Improvement: Identify and implement efficiencies, automation, and best practices.
• Team & Resource Management: Supervise staff, allocate resources, manage budgets, and resolve conflicts.
• Workforce Planning: Ensuring optimal staffing levels and aligning recruitment efforts with organization objectives.
• Performance & Reporting: Establish key performance indicators (KPIs), monitor results, and report to senior leadership.
• Compliance & Risk: Ensure adherence to regulations and manage enterprise risk. Help identify, assess, and mitigate financial and operational risks
• Stakeholder Communication: Act as a liaison between departments and leadership. Facilitates cross-functional collaboration to achieve shared goals and maintain seamless operations.
• Assist as needed in handling escalated issues, ensuring prompt resolution and clear communication.

• Assist Market Managers as needed with hiring, training, coaching, and evaluations, fostering a high-performance, continuous improvement culture.

• Have a thorough understanding of transactional processes in order to be an expert source to the branch Teams and help build growth & redundancy in our branch operational processes.

• other duties as assigned

Requirements:

• Education: Bachelor's degree (Finance, Business Administration, Operations Management or related field)
• Experience: 5-12+ years in operations, with 2-7+ years in management/leadership roles, often in complex or multi-facility settings.