Front Desk Receptionist

EXPERIENCED FRONT DESK RECEPTIONIST FOR OUR SHADELANDS WALNUT CREEK LOCATION: FULL TIME

BENEFITS: MEDICAL, DENTAL, VISION PROVIDED PLUS HOLIDAY/VACATION.

Spanish speaking ability preferred but not necessary.

DUTIES AND RESPONSIBILITIES: -Greet, schedule and register all patients and insurances and accurately process patient registration and insurance information, including data entry.

-Ability to work well under pressure and execute duties in a fast pace and high patient volume environment.

-Assist patients in understanding how to complete forms and verify accuracy of patient form completion.

-Obtain authorization for treatment and enter information in computer system.

-Respect patients' right to privacy and confidentiality.

-Maintain an orderly and professional working atmosphere.

-Properly dressed according to the approved dress code.

-Adhere to guidelines concerning working hours and break periods.

-Demonstrate support to others by offering help.

-As a Team player able to come up with a solution to a problem perceived.

-Maintain professional standards and procedures ensuring compliance with applicable regulations and Company policies and procedures.

-Take all the necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty.

KNOWLEDGE, SKILLS AND ABILITIES -

Skill in using common office equipment, including computers and comprehensive knowledge of Word, Excel.

-Skill in establishing and maintaining effective relationships with patients, other staff and the general public.

-Skill in filing/organizing.

-Strong ability for problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.-Good telephone manners and etiquette.

-Good oral and written communication skills in English.-Detail orientation and organization.

Job Type: Full-time

Pay: $ $20.00 per hour

Work Location: In person