Scheduler

About Us

Human Touch Home Health has been a trusted provider of skilled and non-skilled home health services for over 27 years. Serving Virginia, Washington D.C., Maryland, and Pennsylvania, we offer flexible career opportunities from per diem to full-time roles. Our dedicated team delivers high-quality nursing, therapy, and home health aide services with compassion and integrity.

We are proud to be an Equal Opportunity Employer, committed to diversity, excellence, and innovation in care.

Benefits

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Competitive salary

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Comprehensive benefits package, including medical, dental, and vision insurance

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Paid sick leave, vacation, and holiday pay

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Employee Assistance Program

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Mileage reimbursement

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Aflac coverage

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Direct deposit

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Professional growth and advancement opportunities

Daily Scheduling

• Build, manage, and update daily schedules for:
• RNs / LPNs
• Physical, Occupational & Speech Therapists
• Home Health Aides
• Schedule:
• Start of Care (SOC)
• Resumption of Care (ROC)
• Routine visits
• Therapy evaluations & follow-up visits
• Recertification & discharge visits

Communication

• Notify clinicians of schedule changes
• Communicate visit times to patients as needed
• Follow up on availability changes or call-offs

Visit Management

• Ensure visits are scheduled within the required timeframes
• Adjust visits due to hospitalization, patient requests, or staff availability
• Track missed visits and reschedules

System & Documentation

• Maintain accurate information in the scheduling/EMR system
• Update clinician availability, coverage areas, and visit types
• Log changes and communicate with office team when needed

Coordination (Non-Clinical)

• Work with office staff to ensure schedules remain full and efficient

Qualifications

Required

• Experience in home health or healthcare scheduling
• Strong computer and EMR skills ( WellSky/Kinnser, etc.)
• Excellent phone, text, and communication skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organization

Preferred

• Previous experience scheduling in a skilled home health agency
• Understanding of SOC/ROC timing and visit frequency expectations