Technical Sales EngineerBarton Firtop • Kidderminster, England, United Kingdom
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Technical Sales Engineer
Barton Firtop
- Kidderminster, England, United Kingdom
- Kidderminster, England, United Kingdom
À propos
Qualifications / Experience
GCSE minimum grade 4/5 (or equivalent Grade C) in English and Maths
HNC in Mechanical Engineering or equal/higher
Proficient in Microsoft Office
Previous technical experience in sales/customer service preferred
Good verbal and written communication skills
Professional personal presentation
Initiative and drive
Reliability and focus
Adaptable
Must be able to work as part of a team and meet deadlines
Benefits
Company bonus
Company pension scheme
23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) + extra service days + Bank Holidays + Birthday Leave (after 2 full calendar years’ service)
Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
Hours of work
Office hours enable flexi‑time working, covering a 37‑hour week. Flexible start and finish times are available with core hours which must be covered each day. Monday to Thursday covers an 8‑hour shift and Friday covers a 5‑hour shift.
Job Specification – JS/19
Job Title: Technical Sales Engineer
Summary of Job:
To ensure the ongoing and continuous improvement, development and consequent growth of the company with respect to sales by maintaining good working relationships with clients and agents.
To investigate potential markets and customers.
To visit/entertain clients on occasion, especially where bid clarification meetings are required.
To ensure all incoming sales enquiries are instigated efficiently and articulately within lead times and to the satisfaction of the client.
To ensure sales targets are achieved and improved upon, where possible.
To facilitate achievable deliveries, where possible.
Staff Relationship
Directly responsible to the Sales Manager
Liaises with clients, agents, suppliers and sub‑contractors
Liaises internally with all departments
Duties and responsibilities
Shall be fully committed to the achievement of company policies and objectives with special respect to quality and safety
To win orders and maximise profit for equipment, especially that of a non‑standard, bespoke project nature
To ensure that quotations prepared are competitive, well presented both technically and commercially and are accurate and in accordance with customer requirements
To clearly highlight deviations from enquiry specifications, such that Contract Review and Order Processing may be carried out in an efficient and systematic manner
To highlight benefits, advantages and ongoing savings possible when clients purchase
To carry out preliminary mechanical design of equipment, including production of initial design calculations to determine vessel thicknesses and construction details, etc. where bespoke equipment is required, thus enabling cost effective quotations to be produced
To ensure customer satisfaction is maximised with respect to design and achievable delivery
To ensure quotations are prepared in a timely manner and in line with customer requirements, good communication is maintained with the client throughout the quotation period, advising of any delays, problems or developments concerning enquiries
Responsible for the calculation of accurate costings and realistic delivery lead times, where time permits, thus ensuring quotations achieve a high level of competitiveness yet maximise profitability
To request extensions to bid deadlines, where the requested date cannot be achieved
To organise, schedule and prioritise the submission of bids in the absence of the Sales Manager
To attend to bid clarifications and queries from clients, giving commercially and technically satisfactory responses
To produce enquiries and provide quotations for factored products associated to the Barton Firtop range
Responsible for continuously developing product and applications knowledge of the company’s product range by attending product training sessions, studying company product and training literature and liaising closely with the Engineering department and sub‑vendors
Responsible for developing a good knowledge of customers’ businesses, contract, markets, existing and future projects
To build and maintain good working relationships with customers and agents
To carry out contract reviews in accordance with in‑house procedures on successful quotes/orders, resulting in a clear and detailed hand‑over of contracts to the Engineering and Production departments
Responsible for ensuring that enquiry files are well maintained in accordance with in‑house procedures
To carry out additional duties, as may become necessary, to ensure the smooth running of the sales operation and as part of ongoing improvements and development
To undertake reasonable instructions and tasks from senior personnel, commensurate with the nature of the job and in the best interests of the company
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Compétences linguistiques
- English
Avis aux utilisateurs
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