Sales Support Manager

T2P Recruitment Ltd

Coventry, England, United Kingdom

Coventry, England, United Kingdom

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À propos

SalesSupportManager Location: CoventryCityCentreBased-Hybridworking Salary: £40,000£50,000 Benefits 25daysholidayplusbankholidays Optiontobuyorsellupto5daysafterprobation 6-monthprobationperiod Auto-enrolmentpensionschemewithStandardLife Afterprobation: Privatemedicalandtravelinsurance Lifeassuranceandincomeprotectioncover Costcomembershipcard Hybridworking:3daysintheoffice,2daysfromhome AbouttheRole As SalesSupportManager ,youwillplayacriticalroleinenablingthesalesfunctionthroughrobustoperationalsupport,accuratedatamanagementandcommercialinsight.Actingasacentralpointofcoordinationforsalesadministration,pricing,reporting,tendersupportandeCommerceoperations,youwillensuresalesteamscanfocusoncustomerengagementandrevenuegeneration. Thisroleunderpinscommercialdecision-making,protectsmarketintegrity,andensurescontinuityandaccuracyacrosstraditionalsaleschannels,tenderactivityandonlinemarketplaces. KeyAccountabilities Sales&CustomerOperationsSupport Maintainaccurateandup-to-dateCRMandcustomerrecordstosupportsalesactivityandreporting. Ownandmanagecustomerpricingfiles,ensuringtimelyupdatesandeffectiveversioncontrol. Prepare,logandadministercustomerquotationsinlinewithagreedcommercialterms. Coordinatecustomerdocumentation(e.g.newlineforms),gatheringinputsfromSales,Finance,OperationsandProductteams. CommercialAnalysis&Reporting Analysepromotionalperformance,customerforecastsandsalestrends,identifyinginsights,risksandopportunities. ManageEPOSdatatosupportsalesperformancereportingandplanning. MaintaincorecommercialdatafilesusedacrossSalesandeCommerceteams. Coordinatecompliancedocumentationsubmissionsbyliaisingwithrelevantinternalstakeholders. eCommerce&MarketplaceSupport PlanandraiseAmazonshipmentsbasedonsalesperformanceandinventoryanalysis(UKinitially,withfutureEUexpansion). SupportdailyorderprocessingforeBayandDirect-to-Consumerchannels. Maintainaccuratefinancialandoperationalrecordsformarketplaceactivity,includinginvoicingandreportingdocumentation. Pricing,Compliance&MarketIntegrity Monitormarketplacepricingandcompetitoractivity,escalatingrisksornon-compliancewhererequired. Identifyandsupportactionagainsthijackedorunauthorisedlistings. Managecompliancesubmissionsandsupportmarketplaceaccountsetupandongoingmaintenance. Tender&BidManagementSupport Monitortenderportalsandrelevantwebsitesforupcomingandactivetenderopportunities. CoordinateandmanagetenderdocumentationalongsideAccountManagersandinternalstakeholders. Tracktendertimelines,manageinputsandensureallsubmissionsareaccurateanddeliveredontime. AboutYou Skills&Knowledge Strongcommercialandoperationalmindsetwithexcellentattentiontodetail. Advanceddatamanagement,reportingandanalyticalskills. ConfidentworkingwithCRMsystems,pricingfilesandcommercialdatasets. Strongunderstandingofsalesadministration,quotingandcustomerdocumentation. Knowledgeoftenderprocessesanddeadline-drivenbidcoordination. ExperiencesupportingeCommerceandonlinemarketplaceoperations. Abilitytomanagemultipleprioritiesandstakeholdersinafast-pacedenvironment. Experience&Qualifications Provenexperienceinasalessupport,commercialoperations,salesadministrationoreCommercesupportrole. DemonstrableexperienceworkingwithCRMsystems,pricingstructuresandsalesreporting. Experienceanalysingsales,EPOSorpromotionalperformancedata. ExperiencesupportingAmazon,eBayorD2Cchannels(UKessential;EUdesirable). Experiencecoordinatingtendersorbidsubmissions,includingdocumentationanddeadlinemanagement. StrongproficiencyinMicrosoftExcelandMicrosoftOfficetools. Abilitytoworkaccuratelyunderpressureandmanagecompetingdeadlines. Thisisagreatopportunitytojoinarapidlygrowingcompanythatofferfantastictraining,companybenefitsandgenuinecareerdevelopment.
TPBN1_UKTJ

Coventry, England, United Kingdom

Compétences linguistiques

English

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