Design Principal
TPXimpact Ltd
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
À propos
Responsibilities
Lead teams, work and outcomes in complex projects, owning commercial responsibilities and impact measures, with a focus on delivering value to clients within time and budget constraints.
Strategically plan projects with oversight of how we apply methods and approaches, providing clear expectations for how others in your project teams deliver work, and ensuring teams and projects are inclusive.
Put users at the heart of business strategy, providing creative and technical direction, and ensuring work is bold and ambitious, while knowing when to seek support or inspiration from others.
Articulate the desired future for clients in compelling and creative ways through stories, visuals and other media. Connect present change with longer‑term impact, whether that is improving user journeys, achieving policy goals or adopting new ways of working.
Develop trusted relationships with our clients, proactively look for and shape the next opportunity to add value and win work. Demonstrably share our work with wider audiences to showcase our skills and impact, like sector events and regular blog posts.
Develop your skills and deepen the knowledge of others by bringing innovative practices and trends into our work. Own parts of our service offer development, working closely with other Heads of Practice, the Growth team and the Chief Design Officer.
Continuously maintain and update your skills and knowledge to stay current within your relevant field of expertise.
Set and achieve goals specific to client‑facing delivery and responsibilities, clearly owning, defining and communicating practice standards that align to our DT Ways and Missions. Promote a culture where quality, client experience and imaginative solutions are foremost.
Balance multiple priorities while leading high‑performing teams and establishing trusted relationships both inside and outside TPXimpact. Navigate ambiguity and use confidence to assimilate direction and approaches that support positive outcomes for clients and our business.
Collaborate across internal departments and capability areas, ensuring strong relationships that demonstrate the importance of excellent delivery and client experience as a collective effort.
Bring extensive experience of delivering strategic digital or transformation initiatives across the public sector, coupled with a deep user‑centred design expertise in design or related disciplines.
Lead high‑performing, client‑facing teams, projects, or programmes of work and coach senior clients and stakeholders to be bold and ambitious.
Draw on coaching skills and experience of how to use user‑centred approaches and a range of strategic design methodology.
Develop and grow existing programmes of work, as well as new opportunities to best meet the needs of clients.
Plan and manage budgets, achieving margins, and revenue as part of successful programme, project delivery, and account growth strategies.
Respond to change and balance team health, quality of delivery and outcomes, client relationships and commercial viability over time.
Lead multi‑disciplinary teams, coordinating work with other specialists.
Challenge and coach senior clients and stakeholders to be bold and ambitious, including those with low digital or user‑centred design maturity.
Visualise or work with others to communicate alternative futures and the value of change efforts in compelling ways.
Find and shape new opportunities for work.
Champion and uphold principles and standards around accessibility and inclusivity and ethical use of technology and data in the design of products, services and organisational shifts.
Influence how emerging technologies can be applied in our work and deliver best value for our clients.
Develop training approaches and activities that increase the skills of client teams.
Qualifications
Strong leadership skills – ability to lead other high‑performing, client‑facing teams, projects or programmes of work.
Business development experience – developing and growing existing programmes of work and new opportunities to meet client needs.
Commercial – demonstrable experience of planning and managing budgets, including achieving margins, revenue and account growth strategies.
Navigating trade‑offs – experience in responding to change and balancing team health, quality of delivery and outcomes, client relationships and commercial viability over time.
Change management and communication – ability to visualise, or work with others to communicate alternative futures and the value of change efforts in compelling ways.
Ethics and values – champion and uphold principles and standards around accessibility and inclusivity and ethical use of technology and data.
Capability building – experience of developing training approaches and activities that increase the skills of client teams.
Benefits
30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Maternity/paternity – 6 months maternity leave, 3 months paternity leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments
About TPXimpact We are a purpose‑driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human‑centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever‑evolving world. At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world.
We believe in people‑powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
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Compétences linguistiques
- English
Avis aux utilisateurs
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