New York Junior Tennis League, Inc.
Senior Director of Education Operations
- United States
- United States
À propos
Long Island City, NY
NEW YORK JUNIOR TENNIS & LEARNING
For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe's legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs. NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids. In addition, NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx. All NYJTL community tennis and after school programs are offered at no cost to its participants.
The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court. It believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement.
NEW YORK JUNIOR TENNIS & LEARNING WEB SITE:
SENIOR DIRECTOR OF EDUCATION OPERATIONS - POSITION OVERVIEW
New York Junior Tennis & Learning (NYJTL) is seeking a highly organized and mission focused Senior Director of Education Operations to oversee the internal systems, infrastructure, and day-to-day operations of its youth development programs. Reporting directly to the Chief Education Officer, this role ensures that NYJTL's educational programs are operationally sound, compliant, and consistently high-quality across all sites.
This position is ideal for a systems thinker and experienced leader who excels at building internal capacity, managing complex operations, and supporting staff performance and development. The Senior Director of Education Operations will serve as the internal anchor to the Chief Education Officer's external-facing leadership. Responsible for leading change enablement initiatives, the Senior Director of Education Operations will empower individuals and teams to embrace change by providing support and resources. The Senior Director of Education Operations will play a key role in shaping company culture during this time of growth, ensuring it aligns with organizational values and supports long-term success.
Core Responsibilities
Operational Leadership
- Oversee daily operations across 30+ school-based sites, ensuring consistency, efficiency, and compliance.
- Continue to develop and maintain internal systems, workflows, and protocols to support program delivery and staff performance.
- Ensure alignment with regulatory requirements (DOE, DYCD, DOH, SACC) and organizational standards.
Staff Supervision & Development
- Directly supervise, train, and monitor senior program managers and site leaders.
- Model leadership and supervision to develop and enhance team skills.
- Lead staff onboarding, training, and professional development initiatives.
- Foster a culture of accountability, collaboration, and continuous improvement
Compliance & Quality Assurance
- Monitor program compliance with all contractual and regulatory requirements.
- Implement systems for tracking attendance, incidents, evaluations, and reporting.
- Conduct regular site reviews and audits to ensure program fidelity and quality
Data & Performance Management
- Collaborate with the Chief Education Officer to analyze program data and identify areas for improvement.
- Develop dashboards and tools to monitor key performance indicators, ensuring accountability.
- Use data to inform staffing, resource allocation, and operational decisions.
Cross-Functional Coordination
- Serve as the primary liaison between program teams and internal departments (HR, Finance, Development).
- Coordinate with the Finance team to manage budgets and ensure responsible spending.
- Support the implementation of strategic initiatives and organizational priorities at the site level
QUALIFICATIONS
- Master's degree in education, Nonprofit Management, or related field preferred.
- 7-10 years of senior-level experience in program operations, preferably in youth development or education.
- Proven success managing multi-site programs and large, diverse teams.
- Strong knowledge of NYC education and youth services systems, including DOE, DYCD, and SACC regulations.
SKILLS
- Master's degree in education, Nonprofit Management, or related field preferred.
- Exceptional organizational, communication, and leadership skills.
- Experience with compliance, data systems, and performance management.
- Commitment to equity, inclusion, and youth empowerment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. NYJTL offers an excellent benefit and 403(b) retirement plan, Total Salary Range: $105,000 - $120,000.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the New York Junior Tennis & Learning search committee/ Mr. Udai Tambar, President/CEO . Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why NYJTL and the New York City area will benefit you, your family, your career if selected.
Click here to apply
IMPORTANT: Save your resume and letter in the following manner:
"Last Name, First Name - Resume" &
"Last Name, First Name - Cover Letter - "New York Junior Tennis & Learning"
(These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
Click here to upload your resume and cover letter.
If you have any questions, please email Amy Fink
Compétences linguistiques
- English