Dietary Service Manager

****NEW WEEKLY PAYROLL****

SUMMARY

The Dietary Service Manager directs and supervises staff within the dietary department. He/She is responsible for planning, preparing, and serving regular, modified consistency and therapeutic diets using the corporate menu program. He/she makes final selection of staff and supervises their orientation, on the job training, and work performance. The Dietary Service Manager is also responsible for disciplinary actions and discharge of staff. He/she supervises preparation service and delivery of food. He/she requisitions supplies and equipment and purchases the food using corporate inventory and purchasing software. The Dietary Service Manager keeps records and completes reports concerning technical and administrative operations. And, he/she manages the dietary department within budget.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Conduct routine client nutritional screening which includes food/fluid intake information and obtaining resident/patient food preferences.

2. Perform necessary nutritional screens for DTR/dietitian and calculate nutritive intake within the scope of practice as defined by the DMA and/or ADA.

3. Identify nutrition concerns and make appropriate referrals.

4. Implement diet plans and physician's diet orders using appropriate modifications.

5. Utilize standard nutrition care procedures.

6. Document nutritional screen data in medical record, review intake records, do visual meal rounds, and document food intake.

7. Participate in client care conferences and provide clients with basic nutritional education.

8. Specify standards and procedures for food preparation.

9. Continuously improve care and service using quality management techniques.

10. Supervise preparation and serving of modified consistency and therapeutic diets and supplemental feedings.

11. Manage sanitary foodservice environment by protecting food in all phases of preparation, handling, and service, cooling, storage and transportation.

12. Purchase, receive, and store food following established sanitation and quality guidelines as well as purchase, store and ensure safe use of chemicals and cleaning agents.

13. Manage equipment and maintenance of that equipment.

14. Develop work schedules, cleaning schedules and prepare work assignments.

15. Prepare, plan, and conduct departmental meetings and in-service programs.

16. Interview, hire, and train new employees as well as conducting employee performance evaluations. Recommend salary and wage adjustments for employees. Also supervise, discipline and terminate employees as needed.

17. Supervise business and foodservice operations of dietary department.

18. Prepare purchase specifications and orders for food, supplies, and equipment.

19. Operate within annual budget parameters.

20. Other duties as assigned.

OTHER DUTIES

1. Interact with residents, families, visitors, facility and corporate staff.

2. Carry out other tasks as requested in situations where hands-on intervention/participation may be required.

3. May be required to work rotating shifts, holidays, weekends, additional hours, and in different positions as the facility's needs require, including covering for shifts in their department.

4. Must practice good personal hygiene and follow the dress code requirements.

5. Must provide annual verification of a negative TB skin test as required.

6. Must provide proof of certification/credentials on an annual basis and must maintain level of continuing education as defined by credentialing organization.

QUALIFICATIONS

1. Minimum of 18 years of age with good moral character.

2. CDM/CFPP certification

3. ServSafe certification desired.

4. Prior work experience in healthcare environment, sufficient enough to meet position requirements.

5. Knowledge of state and federal regulations.

6. Ability to organize, plan, and work autonomously.

7. Have proficient computer skills in Microsoft Office, email, using internet based programs, and accessing intranet based resources.

8. Experience with healthcare menu planning software

9. Meets all health requirements, as required by law.

10. Ability to relate positively, effectively, and appropriately with patients, families, and other facility staff on a daily basis.

11. Maintains a positive attitude and a special interest working with long-term care patients and elderly.

KEY COMPETENCIES

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or organization; provides individuals information so that they can make accurate decisions; is timely with information.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; foster open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in a team.
Physical and Sensory. Requirements (With or Without the Aide of Mechanical Devices ): Walking/mobility, reaching, bending, lifting, transferring and repositioning residents, grasping, pushing and pulling, fine hand coordination; ability to distinguish smells, tastes and temperatures; ability to hear and respond to pages; ability to read and write; ability to understand and apply training and in-service education; ability to instruct other staff in training education and staff meetings; ability to communicate with residents and others; and ability to remain calm in emergency situations and when handling multiple tasks.