Night Auditor Part Time Temporary

About us

At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service to others. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest. We strive to run a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you

Our Part-time Temporary Night Auditor serves as the overnight leadership and guest point of contact for the property and holds responsibilities such as:

• Greeting and checking in guests upon arrival and providing them with relevant hotel information
• Auditing and balancing reports from the day shifts
• Answering phones
• Verifying that all end-of-day tasks from other departments are complete
• Responding to guest inquiries, concerns and complaints as needed
• Running end-of-day reports before the close of the shift
• Preparing guest invoices for next-day checkouts
• Communicating with maintenance and housekeeping departments to ensure the reliability and cleanliness of hotel amenities
• Answering calls from hotel guests and documenting the details of each call for later reference

Skills

• Work experience as a Night Auditor, Hotel Front Desk Agent, Receptionist or similar role
• Experience with FSPMS or MARSHA
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Referral program
• Retirement plan

Work Location: In person