Customer Service Representative

Stephen Beatty Insurance is a trusted name in Sellersburg, Indiana, dedicated to providing exceptional service and peace of mind to our community. We're looking for a warm and welcoming Customer Service Representative to join our close-knit team. Imagine being the first point of contact for our clients, someone who genuinely makes their day better and helps them navigate their insurance needs with ease. You'll be the friendly voice on the phone, the helpful hand with policy questions, and the problem-solver who ensures everyone feels valued and supported. Our office environment is one where collaboration and a positive attitude are key. If you have a knack for connecting with people, a desire to help others, and a commitment to making a difference right here in Sellersburg, we'd be thrilled to welcome you aboard and help you grow with us.

Salary Range: $38, $45,000.00 per year

Annual Base Salary + Bonus Opportunities

Retirement Plan
Career Growth Opportunities
Paid Time Off (PTO)

Previous customer service experience preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities.

Proficiency in basic computer applications.

Ability to remain calm and professional in challenging situations.

Respond to customer inquiries via phone, email, and in person.

Provide information about insurance policies and services.

Assist customers with policy changes, payments, and claims processing.

Resolve customer complaints and issues efficiently and effectively.

Maintain accurate customer records and documentation.

Foster positive relationships with clients.

Our dedicated team strives everyday to provide our clients with the best products and services. Here at Stephen Beatty Insurance, we take our job seriously and tailor our clients policies to fit their needs. Join our team and apply today