Account Manager

Grow Your Career with Us

Celebrating our 21st anniversary this year, H2Safety Services Inc. is Canada's largest provider of emergency response management services and solutions. Our team of industry-leading experts delivers comprehensive, tailored emergency management services, emergency response training, and technology services to companies throughout Canada, North America, and around the world. By continuously investing in our people and world-class technology, we ensure the highest level of protection and compliance for our clients, stakeholders, and the environment. 

 
In June 2025, H2Safety became a part of SGS, the world's leading testing, inspection, and certification company - and a world leader in sustainability. As part of SGS, H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities, renewables, and government.  Our success and approach are deeply rooted in building authentic relationships and addressing community concerns transparently, allowing us to also excel in Indigenous and government relations. 

Position Summary

The Account Manager is responsible for short to mid-term sales opportunities, with a primary focus on deals expected to close within six months. This role is highly execution-oriented and suited for a sales professional who thrives on momentum, disciplined follow-up, and turning conversations into contracts. 

You will sell initial emergency response plans, training services, and software solutions. Approximately 20% of your efforts will focus on expanding services within existing clients, while 80% will be dedicated to developing new opportunities with net-new organizations across oil & gas, mining, and other future industries aligned with our parent company, SGS. 

Key Responsibilities

New Business (80%) 

• Balance near-term revenue needs against mid-to-long term (6+ month cycles) growth.   
  
• Deliver against quarterly and annual revenue targets by advancing qualified opportunities with defined scope, urgency, and close plans.
  
• Build and progress strategic opportunities that require deeper discovery, stakeholder alignment, and phased solution design, supporting future revenue, renewals, and expansion.
  
• Identify, engage, and qualify new client opportunities across oil & gas, mining, and adjacent industries.
  
• Build and manage a pipeline of opportunities with a clear path to close within six months.
  
• Conduct discovery conversations to understand regulatory obligations, operational risk, and emergency preparedness gaps.
  
• Position H2Safety's emergency response plans, Incident Command System (ICS) training, and our software, such as virtual emergency operating centre and wildfire modules, as practical, compliant, and scalable solutions.
  

Account Expansion (20%) 

• Work with Client Relationship Managers (CRMs) to identify and close new lines of business within existing client accounts.
  
• Collaborate with internal teams to uncover additional needs tied to regulatory change, growth, or risk mitigation.
  
• Maintain strong relationships through consistent, value-based engagement.
  

Sales Execution & Pipeline Management 

• Own opportunities from initial outreach through close, ensuring clear next steps and consistent follow-up. Measured KPI includes meetings booked with clients.
  
• Maintain accurate activity, deal, and forecast data within HubSpot.
  
• Meet defined activity, pipeline, and revenue targets.
  

Collaboration & Market Intelligence 

• Partner with marketing, operations, and leadership to align outreach and messaging.
  
• Share market feedback, client insights, and competitive intelligence.
  
• Represent H2Safety at select conferences, industry events, and client meetings.
  
• Ability to connect with your manager for weekly one-on-one meetings and discuss overcoming challenges and barriers to move sales cycles faster
  

Required Knowledge, Skills & Competencies

• Minimum of 2 years of B2B sales experience, ideally in services, technology, or regulated industries.
  
• Demonstrated ability to manage multiple opportunities and close deals within short to mid-term sales cycles.
  
• Comfortable with consultative, solution-based selling rather than transactional sales.
  
• Preferred: Familiarity with AI-enabled sales tools and platforms, including the ability to create and refine prompts to support prospect research, personalized outreach, and conversation development. 
• Interest in leveraging AI to improve efficiency, insight, and lead quality.
  
• Experience using CRM tools (HubSpot preferred) and Microsoft Office.
  
• Strong written and verbal communication skills.
  
• Self-motivated, organized, and accountable, with a bias toward action.
  

What Success Looks Like 

• A consistently healthy pipeline (3x to 4x of first year quota of $800,000) of qualified opportunities with close timelines under six months.
  
• Strong conversion from outreach to discovery to signed agreements.
  
• Measurable contribution to both new client acquisition and expansion within existing accounts.
  
• High internal trust as a reliable, proactive sales contributor.
  

Why Join H2Safety 

• Competitive base salary with commission structure.
  
• Comprehensive health and dental care plan.
  
• Company matching RRSP program.
  
• Generous paid time off and flexible work hours
  
• Meaningful work supporting safety, compliance, and emergency preparedness.
  
• Backed by the global reach and credibility of SGS.
  
• Exposure to multiple industries and evolving technologies.
  
• A collaborative environment that values curiosity, accountability, and continuous improvement.
  

 
If this role sounds exciting and you're ready to make an impact, we invite you to apply and join our dynamic team at H2Safety. As a valued member of our company, you'll have the opportunity to work alongside industry-leading experts, contribute to cutting-edge projects, and play a crucial role in enhancing the safety and efficiency of emergency response management. 

 
Explore job opportunities at an organization leading the way in safeguarding people and the planet.  We look forward to hearing from you