Salesforce Administrator

W2 only, no C2C, must be authorized to work in the US (both now and in the future).

Salesforce Administrator (Contract) - Remote in Madison, Wisconsin. Apply now for this opportunity at Carex

Salesforce Administrator (Contract)
Location:
Hybrid or Remote (based on team needs)

Engagement Type:
Contract (Staff Augmentation)

Initial Duration:
3 months (strong likelihood of extension)

Position Overview
Carex is partnering with a financial services leader to provide a
Salesforce Administrator
in a staff-augmentation capacity to support several active corporate initiatives, including an assessment phase expected to evolve into a larger, funded project following CLM vendor selection.

This role will manage
day-to-day Salesforce administration, intake, configuration, and end-user support
, enabling TruStage's internal Salesforce team to remain focused on upcoming strategic project work without disrupting ongoing business operations. The initial engagement is planned for three months, with a
high likelihood of extension
once long-term project funding is finalized.

The ideal candidate is a reliable, personable, and inquisitive problem solver who brings strong Salesforce administration experience, a logical understanding of business systems, and a passion for delivering user-friendly, high-quality solutions.

Key Responsibilities
Salesforce Administration & Support

• Provide day-to-day system administration for Salesforce and related distribution systems.
• Manage user access, security settings, profiles, roles, and permissions.
• Perform Salesforce configuration updates, including objects, fields, page layouts, validation rules, and automation (Flows preferred).
• Troubleshoot and resolve Salesforce system issues and user inquiries in a timely manner.
• Support release readiness activities, including testing, validation, and documentation.

Data Management & Reporting

• Maintain data integrity and quality across Salesforce through audits, cleanup, and proactive monitoring.
• Perform mass data updates using tools such as Data Loader or similar platforms.
• Build and maintain reports and dashboards to support business visibility and decision-making.
• Partner with stakeholders to ensure accurate data capture and effective reporting structures.

Business Partnership & Process Improvement

• Collaborate closely with business stakeholders to assess needs, gather requirements, and recommend effective Salesforce solutions.
• Support Sales, Sales Operations, and/or Distribution business processes.
• Identify opportunities for process improvements and system enhancements that balance user experience and data governance.
• Document system configurations, processes, and best practices.

Training & Enablement

• Deliver end-user support, onboarding, and training to ensure strong Salesforce adoption.
• Create and maintain user guides and training materials as needed.
• Serve as a trusted partner to users by explaining technical concepts clearly and effectively.

Required Qualifications

• Prior experience as a Salesforce Administrator, supporting day-to-day administration and configuration.
• Strong understanding of Salesforce user management, security, reporting, and automation (Salesforce Flows highly preferred).
• Demonstrated ability to analyze business needs, troubleshoot issues, and recommend practical solutions.
• Proficiency with data management tools such as Data Loader or similar platforms.
• Experience supporting Sales, Sales Operations, or Distribution teams.
• Strong communication, collaboration, and customer-service skills.
• Ability to work effectively in a fast-paced, team-oriented environment and adapt quickly to change.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience with Salesforce Knowledge.
• Exposure to Salesforce Marketing Cloud.
• Familiarity with tools such as Azure DevOps, OwnBackup/Archiver, or other data manipulation and backup solutions.
• Proficiency with Microsoft 365 tools, including Teams, Excel, PowerPoint, and SharePoint.
• Experience supporting initiatives that transition from assessment phases into larger enterprise implementations.

Why Carex
Carex partners with leading organizations like TruStage to deliver flexible, high-impact talent solutions. This engagement offers the opportunity to support meaningful enterprise initiatives while working alongside collaborative teams in a dynamic Salesforce environment.