IT Infrastructure and Support Manager

IT Infrastructure and Support Manager

We are currently engaged in an exclusive search for an IT Infrastructure and Support Manager.

This position will be responsible for assisting with a wide range of IT functions, including system administration, database management, software integration, project management and technical support.

In this role, the IT Infrastructure and Support Manager will:

• Support the organization's IT infrastructure by troubleshooting issues, maintaining systems, performing upgrades, and ensuring data security.
• Collaborate with cross-functional teams to enhance IT processes and provide technical guidance to colleagues.
• Planning and Implementation: Assist with IT planning and implementation projects.
• Security and Compliance: Assist with security and compliance policies and procedures to safeguard IT systems and maintain compliance with relevant regulations and standards.
• Data Management: Assist with tasks related to data storage, backup, recovery and data
• reporting/analytics as needed.
• Quality Assurance: Assist with development and implementation of quality assurance procedures and internal reviews to ensure IT systems meet quality and regulatory standards.
• Technical Support: Assist end – users with hardware and software technical support.
• Programming and Integration: Assist with developing and maintaining automated scripts to monitor backups, system health checks and new software implementation.

The appropriate individual will have the following demonstrated skill sets:

• Bachelor's Degree in Information Technology, Computer Science, or a related field desired.
• A demonstrated broad understanding of various IT functions.
• Familiarity with Active Directory and network configuration.
• Proficiency with SQL Server database administration and troubleshooting.
• Knowledge of PowerShell scripting and automation skills.
• Experience with data integration and ETL processes.
• Understanding of Office 365 and software installation and maintenance.
• Ability to work independently and collaboratively in a team environment.

Please forward your resume with complete contact information. This role is located in Boston. Although this is a remote opportunity, there is a preference for the individual to be located in the Metro-Boston area and be available for on-site availability.

Our client is unable to sponsor Visa's for this role. No third parties please.