Veterinary Receptionist

Overview
Join our dynamic veterinary team as a Veterinary Receptionist with 1-2 years of experience This lively role is perfect for passionate animal lovers who thrive in a fast-paced environment. As the first point of contact for clients and their pets, you will play a vital role in ensuring smooth daily operations, providing exceptional customer service, and supporting veterinary staff. Your energetic approach and attention to detail will help create a welcoming atmosphere where pets and their owners feel cared for and valued.

Responsibilities

• Greet clients warmly, schedule appointments, and manage the front desk with enthusiasm and professionalism.
• Handle medical billing accurately, ensuring timely payments and clear communication with pet owners.
• Sometimes assist with animal handling tasks such as restraint, pet care and to support veterinary procedures.
• Maintain organized records of patient information, treatment plans, and laboratory results using veterinary software.
• Support kennel operations by coordinating animal care, feeding, cleaning, and monitoring during hospital stays.
• Facilitate communication between clients and veterinary staff regarding treatment plans, follow-up care, and medication instructions.
• Ensure aseptic techniques are followed during procedures to maintain a sterile environment.
• Help manage hospital's email, online store, and prescription refill sites.

Skills

• Proven experience in veterinary reception or customer service within a veterinary setting (1-2 years preferred)
• Strong knowledge of veterinary terminology, animal anatomy, and restraint techniques
• Familiarity with laboratory procedures and animal husbandry practices
• Ability to handle diverse animals safely using proper restraint methods and animal handling skills
• Experience with medical collections processes and pet care management systems
• Knowledge of aseptic techniques and laboratory procedures relevant to veterinary medicine
• Excellent communication skills to effectively interact with clients, team members, and external partners
• Have experience with veterinary computer software
• Experience with a paper charts system

Join us in delivering compassionate pet care while fostering a lively team environment Your dedication will make a difference in the lives of pets and their owners every day.

Pay: $ $18.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount

Work Location: In person