Dispatcher/Logistics Coordinator

The Logistics Coordinator is responsible for all the mobilization and demobilization of company equipment and driver resources for maximum efficiency on his or her shift. This position requires a superior level of customer service in a fast-paced, high pressure team environment. The dispatch room is the central nervous system to the company. You will help facilitate issues with every aspect of the company.

Essential Duties and Responsibilities:

• First point of communication with all drivers for all their daily needs and questions.
• Determine the optimal utilization of company and/or third-party equipment to successfully meet customer demands and ensure timely delivery.
• Dispatch trip plans and various location status.
• Verifies and coaches drivers on utilizing their clocks appropriately.
• Assists with BOL audits.
• Assists with equipment swaps and moves by organizing drivers needed.
• Communicates with drivers going on or coming off reset to ensure smooth transition.
• Understand status of assigned well(s) and keep appropriate personnel informed.
• Utilize company software, Sand Drive, to its fullest capabilities.
• Forecast sand inventory levels and run daily reports for management.
• Make sure drivers adhere to their daily schedule and that they're ready to work at the appropriate times.
• Communicate with the RT maintenance team about breakdowns and other issues to ensure the truck is fixed in a timely manner.
• Communicate frequently with drivers and field operations to ensure safe and efficient sand delivery operations.
• Communicate with the customer on how the assigned wellsite is performing.
• Reroute and divert trucks accordingly to prevent and/or reduce demurrage.
• Manage high call volume and email communications throughout shift.
• Ensure compliance with standard DOT and company health and safety policies and procedures.
• Perform other related duties as assigned.

Qualifications:

• Prior experience in a customer service/Oil field, and logistics role strongly preferred.
• Have knowledge and understanding of basic DOT rules and regulations.
• Excellent verbal and written communication skills to work closely with drivers, company personnel, customers, and contractors.
• Able to work weekends and holidays, day and night shift.
• Computer proficiency and aptitude to successfully perform in a technology driven environment.
• Must be a self-starter who works well with personnel, management, public and customers.
• Ability to prioritize, problem solve and efficiently manage a high volume of tasks.
• Mathematically inclined and proficient in Excel.
• Role requires sitting and working at a computer for extended periods of time.
• Must be able to read, write, and speak English.

Job Type: Full-time

Pay: $ $28.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Logistics: 1 year (Preferred)

Work Location: In person