IT Systems Development Analyst

Job Summary:

Join our dynamic IT team to design, develop, and implement innovative information systems that keep operations running smoothly. You'll troubleshoot issues, ensure system performance and security, and provide user support and training in a fast-paced environment.

Job Responsibilities:

• Receive customer issues via phone, email, ticketing system or other modes of approved communication.
• Respond to customer issues and provide updates via phone, ticketing system or other modes of approved communication.
• Resolve system related issues.
• Utilizes ticketing system to track, prioritize and report on customer issues from initiation to closure.
• Initiates escalation when required.
• Follow all TI and IT published processes.
• Meet deadlines as established.
• Off hours support as required.
• Develops interfaces and minor system enhancements.
• Other responsibilities as assigned.

Skill Requirements:

• Customer service driven with an enthusiastic, positive attitude.
• Able to work in fast paced environment and multitask.
• Strong professional and interpersonal skills, treats people in respectful and professional manner.
• Strong troubleshooting and problem-solving abilities.
• Excellent written and verbal communications skills.
• Work and act in a safe manner.
• Flexible work schedule.
• Competent in Microsoft Office products (Outlook, Excel, PowerPoint, etc.).

Education and Experience:

• 2-5 years of experience in systems development.
• 2-5 years of experience in Application development using PHP, SQL, JavaScript and Python in Linux environment.
• Experience in Databases such as Oracle or SQL Server or MySQL, creating Stored procedures and Views and Database design
• Experience in Application Integration, APIs (REST/SOAP), JSON, XML.
• Experience in the automotive manufacturing industry or a related field, especially understanding the specific needs and challenges of the industry.
• Bachelor's degree required.

EEO Statement:

TI Automotive is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.