Patient Services Coordinator

JOB TITLE: Patient Services Coordinator

DEPARTMENT: Support Services

SUMMARY OF DUTIES: Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff.

ESSENTIAL FUNCTIONS:

1. Records coordination and scheduling patient appointments utilizing computerized appointment systems. Relays necessary information to appropriate staff.
2. Conduct insurance eligibility verifications, review benefits, and update patient demographic information.
3. Greets and registers patients in a prompt, professional, pleasant, and helpful manner.
4. Verifies that appropriate forms are completed and obtains signatures when necessary.
5. Maintains and updates current information on physicians' schedules ensuring that patients are scheduled properly.
6. Oversees the reception area, coordinates patient movement throughout Institute.
7. Verifies patient insurance eligibility, copayments, and deductibles.
8. Recover fees due at time of visit.
9. Reconciles daily cash drawer and fee slips.
10. Review fee slips for information necessary to submit for