IT Support / Network Engineer (7+ years exp req)Valley Networks, Inc • Bethlehem, Pennsylvania, United States
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IT Support / Network Engineer (7+ years exp req)
Valley Networks, Inc
- Bethlehem, Pennsylvania, United States
- Bethlehem, Pennsylvania, United States
À propos
Job Description
We are a small Managed Service Provider located in the Lehigh Valley serving commercial and municipal interests in the area. We perform all aspects of an IT Service Provider, so candidates must have a broad skill set.
Description
Primary duty will be working with commercial clients on their technology support and implementation needs. You will find yourself working in varied IT environments on a regular basis.
You must have done this type of work before, as a third-party IT support engineer / technician. It is very different than working in the same corporate IT environment every day.
Position Requirements
* Seven years work experience in IT Support and Engineering is required. We are looking for hands-on support engineers, not managers. Please do not submit a resume if you do not have a good deal of the skill sets listed below.
* You will be traveling to client sites on a regular basis.
Experience and Skill Sets
* Dashboard oriented RMM suites; NinjaOne
* Firewall configuration - mandatory
* Remote Desktop / VPN / Terminal Server expertise
* Microsoft Server operating systems
* Desktop Support
* Virtual Machines
* Microsoft 365
* Server migrations and upgrades
* Network security / Penetration testing
* SentinelOne EDR
* HIPAA Compliance knowledge a plus
* ECW eClinicalWorks knowledge a plus
* VOIP phone experience a plus
* Networking equipment including: Ubiquiti, SonicWall and other similar switches, access points, core switches and firewall technologies
* Datto Business Continuity
* High level understanding of DHCP, DNS, network routing
* Low voltage wiring and terminations a plus
Personal Attributes
* No smoking on the job. Good hygiene. Punctual.
* Ability to present ideas in user-friendly language
* Highly self-motivated and able to be directed
* Proven technical troubleshooting abilities
* Exceptional customer service orientation; You must understand that the issue has not been resolved or until the client verbally acknowledges such.
* Ability to present yourself in a professional manner
If interested, please forward your resume.
Job Type: Full-time
Pay: $65,000.00 per year
Application Question(s):
* Since this is not a remote position, are you able to be in our Bethlehem office every day?
Ability to Commute:
* Bethlehem, PA 18017 (Required)
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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