Senior Network Security/ NOC Engineer
Addition
- England, United Kingdom
- England, United Kingdom
À propos
24/7 role:
4 days on, 4 days off (Shifts are 4x 7am-7pm, then 4 Days Off, then 4x 7pm-7am) Location:
Studley, B80 7BG (Office based – when on day shifts, remote at weekends or when on nights) Salary:
Up to £50,000 + £9,300 Shift Allowance What You’ll Be Doing:
Acting as the senior escalation point for incidents, requests and technical challenges across managed services Owning shift delivery — balancing incidents, changes, requests and proactive work to hit service levels Leading patching, maintenance and monitoring activities to improve stability, security and compliance Playing a key role in change management, ensuring changes are well assessed, well communicated and delivered to best practice Coordinating major incidents and out-of-hours escalations when needed Working hands‑on with engineering teams, spending a significant portion of time on technical delivery Maintaining high‑quality documentation across knowledge bases and configuration records Mentoring and supporting engineers, helping raise technical capability across the team Collaborating closely with wider operational teams to drive continual service improvement Main Skills Needed:
Strong background in managed services or 24/7 operational IT environments Experience acting as a technical escalation point or senior engineer Solid understanding of ITIL processes, particularly incident and change management Hands‑on expertise in at least two technical areas such as: Infrastructure (Windows server, AD, Exchange, RDS, O365) Networking and firewalls (FortiNet, FortiGate, Cisco, Juniper, Palo Alto) Virtualisation (VMware, Citrix, vSphere) Oracle OVM Database Platform (SQL server) Confident communicator, comfortable dealing directly with customers under pressure ITIL Foundation (or equivalent) and relevant technical certifications Eligible for, or already holding, UK security clearance What’s in It for You:
A senior role with real influence over service quality and technical standards A strong focus on learning, certification and career progression The chance to mentor others and shape how managed services are delivered Exposure to a broad, modern technology stack across cloud, infrastructure and security A collaborative culture that values ownership, improvement and doing things properly
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Compétences linguistiques
- English
Avis aux utilisateurs
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