Customer Service Representative

At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.

We are currently seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Antonio, TX. This role is ideal for individuals who are motivated, communicative, and passionate about providing high-quality support. The Customer Service Representative will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining Swift7 Consultants' standards of excellence.

Responsibilities

• Serve as the primary contact for customer inquiries via phone, email, and internal systems

• Provide accurate information regarding services, processes, and solutions

• Resolve customer concerns in a timely, professional, and courteous manner

• Maintain clear and organized records of client interactions

• Collaborate with internal teams to ensure seamless service delivery

• Uphold company policies and maintain a high level of customer satisfaction

• Strong verbal and written communication skills

• Professional demeanor and customer-focused mindset

• Ability to manage multiple tasks efficiently

• Problem-solving and critical-thinking abilities

• Attention to detail and organizational skills

• Comfortable working in a fast-paced, team-oriented environment

• Competitive salary ranging from $46,000 to $49,000 annually

• Growth and advancement opportunities within the company

• Supportive and professional work environment

• Ongoing training and skill development

• Full-time stability with consistent scheduling