Sr. Software Engineer, Enterprise Zone

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Job Posted: December 1, 2025

Latest update: January 19, 2026

Location: Americas - North, Central and South America

Zapier is leading the way in AI automation. We've helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools.

To do this, Zapier is expanding its Enterprise zone and seeking several highly motivated Senior Backend, Sr. Full Stack, and a Sr. Frontend Engineer. We are looking for experts passionate about solving complex problems and delivering new value to customers, driving innovation in workflow management, and changing the future of automation use for some of the largest companies in industry.

The Enterprise zone is made up of several teams. We're currently hiring several Backend or Back-leaning Fullstack engineers for 4 of them which are looking for similar skills. The teams are:

• Enterprise Response

• Asset Management

• Insights

The Enterprise Response team is crucial for maintaining the resilience and reliability of our systems, particularly during critical periods, mostly for our largest customers. This team innovates in high-demand customer areas and delivers highly requested core features that span multiple teams and organizational boundaries. This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service.

In this role, you'll:

• Lead responses to critical incidents and customer-impacting events

• Work directly with enterprise customers

• Collaborate across engineering, product, and support to solve urgent problems

• Build internal tools and improve core product features based on real-world, customer feedback

• Build a new extensible platform for